Importance of a Cohesive Automation Platform for Enterprises

Robotic Process Automation touted as a game-changer is here to stay. Over the last few years, there has been much buzz around RPA and the significant benefits it helps enterprises achieve.

Despite the COVID-19 pandemic, Gartner predicts that 90% of large organizations globally will have adopted RPA in some form by 2022 and that the RPA market is still expected to grow at double-digit rates through 2024.1

Having gained the spotlight by automating redundant and monotonous tasks, RPA has sure come a long way. In today’s constantly evolving industry landscape with flickering customer behavior, RPA product vendors need to deliver more than just traditional automation. They need to move beyond mere automation capabilities, driving transformation in unpredictable ways.

Undeniably, RPA enables enterprises to automate processes, thus enhancing the employee experience, optimizing costs, and saving time. As the digital revolution takes shape, below are a few questions that are part of a broader discussion related to automation capabilities.

Is this all that automation has to offer?

How can automation make a real difference enterprise-wide?

How can businesses overcome roadblocks while traversing the automation journey?

EdgeVerve’s vision of Automation Singularity & Hyperautomation

Hyperautomation tops Gartner’s list of the technology trends for 2020. Hyperautomation deals with the application of advanced technologies, including AI and ML, to increasingly automate processes and augment humans.2

“Automation Singularity serves as a beacon for enterprises to conceive, design, structure, and deliver products and services. Automation Singularity is a phenomenon where automation coupled with complementary technologies will deliver unprecedented value touching every process, every employee, and every system in the enterprise.”

We believe that unifying the human-digital twin powers the digital enterprise of the future. It combines the efficiency and accuracy of a digital worker with the human worker’s empathy and creativity to support decision-making and help automate processes. It is a journey that comprises three stages — Deterministic Automation, Intelligent Automation, and Human-empowered Automation.

AssistEdge — A cohesive automation platform with the right amount of everything

Our model of the enterprise road to Automation Singularity features three key disciplines — Discover, Automate, and Orchestrate — that ensures maximum effectiveness at every stage of automation maturity. We drive this model through AssistEdge, our cohesive automation platform, with advanced AI capabilities offering a comprehensive suite of products across Process Discovery, RPA, Marketplace, and Orchestration.

AssistEdge is currently the only player in the market that provides all of the capabilities that comprise a cohesive automation platform under a single roof.

AssistEdge delivers customer-driven experiences and can do the right amount of everything, ushering in the new digital era.

Let’s dive deeper into the features of AssistEdge and its role in helping enterprises traverse the automation journey.

The future — Hyperautomation

Due to the profound economic shift caused by the COVID-19 pandemic, organizations across verticals are moving beyond RPA, leveraging human augmentation to change the way we live and work.

Hyperautomation is a stepping stone in the next phase of digital transformation, which organizations intend to incorporate into their business models. Hyperautomation combines breakthrough technologies, including Robotic Process Automation, Artificial Intelligence, Machine Learning, Process Mining, Natural Language Processing, and Optical Character Recognition, enabling end-to-end automation and augmenting business processes down the road.

In order to thrive in today’s competitive landscape, hyperautomation is the key ingredient that enables organizations to succeed in the new digital age. And this requires businesses to embark on their automation journey with a cohesive and scalable automation platform.

Kick-start your automation journey today! Get in touch with our experts to discuss your needs.