Manual and inconsistent business processes – lack of standardized and automated procedures across different services, service providers, departments, and regions.
Disparate systems with limited integration – Traditional grant management systems not adequately linked with upstream sourcing and contract management systems, resulting in fragmented data and inefficient processes.
Limited visibility into social services performance – Inconsistent business processes and numerous standalone systems make it difficult to assess the effectiveness of social services investments accurately.
Compliance issues and suboptimal contract outcomes – lack of visibility into service providers’ performance and reliance on manual processes, payment errors occur frequently, leading to compliance issues and suboptimal contract outcomes.
Delays in contract processing and reduced service provider productivity – time-consuming contract processing, variations, and payment delays result in service providers having less time available to deliver services effectively.
monitor and measure defined performance measures to ensure transparency, accountability, and compliance with evolving policies and regulations
Whether it’s online or offline payments, split or recommended payments, or handling exceptions, our AI-driven platform minimizes manual errors and reduces time and resources
streamline your complex and time-consuming contract management process with integrated features like auto acquittal scheduling, payment scheduling, and due date reminders
The Department of Children, Youth Justice, and Multicultural Affairs provides vital social services to 5M+ Queenslanders by transitioning to the Procure-to-Invest (P2I) platform while managing a AU$1B annual budget across 600+ service providers
Empowering the country’s federal government to effectively manage a $16Bn annual budget across 1000+ service providers to provide critical health services to its citizens
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