Did you know the banking and financial sector is the biggest consumer of Robotic Process Automation? With RPA and AI, 25% of work across banking functions can be automated, freeing up workforce for strategic tasks while increasing productivity and reducing costs.
With dynamic new business models, increased investment in technology, and multiple customer channels, the global financial industry is undergoing a colossal shift. Banks are leveraging the power of RPA not only to automate high-volume manual processes but also to transform customer journeys in ways never imagined before.
With the emergence of Fintech companies, digital transformation unfolding, and customer experiences taking center stage, the global banking industry today is bigger than ever.
Is your bank ready to succeed in the age of automation?
Reduced manual processing time for key banking operations (like account closure) by 70% for leading UAE bank.
By automating critical operational processes across financial reporting, community banking, chargebacks, deposit operations etc for leading UK bank.
By eliminating process errors, thus improving the overall process productivity by over 20%.
For Large Sri Lankan bank by automating manual processes leading to 30% resource saving & 40% reduction in average call hold time.
For Large Global Bank by automating complex 12-step vendor creation process using AssistEdge RPA leading to 35% cost saving & RoI in 3 months.
For top Middle Eastern Bank, saving manual effort by automating over 50 processes, enabling workforce to be re-assigned.
Automatically from customers across 7 countries with an average increase of 20% year-on-year in volume handled.
A large Chinese Bank thus reducing loan processing time across 5 applications & 27 screens through automation.
A multinational banking and financial services institution headquartered in Singapore wanted to undergo large-scale digital transformation to drive up process efficiencies for increased productivity and revenue enablement. With AssistEdge, the bank automated 16 use cases as part of the initial phase across multiple business processes.
With debt collection becoming increasingly technology-driven, an analysis by Gartner found that intelligent systems will drive 70% of customer engagements. ...
AssistEdge 20.0 is an AI-first automation platform that brings future-ready capabilities for enterprises to scale their automation, increase the scope of automation and augment the future of work. ...
Enterprises today are constantly adapting to evolving customer needs, significant cost pressures, intense competition, and novel disruptions in supply c...