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AssistEdge Discover


Why AssistEdge Discover?

Enables decisions based on empirical data

Provides insightful business process maps

Uncovers process nuances and crucial insights

Generates effective Automation Blueprint

Aids enterprises to scale in their automation journey


Complex Processes analyzed


User Application interactions Captured


Data records processed


Reduction in documentation effort

How Process Discovery Enables Automation Success

AssistEdge Discover maps your business processes to optimize automation success

Smart Data Capture

A desktop client utility to monitor and record the input from identified users across functions such as keyboard and mouse events, system parameters, copy-paste function, Function key press events, screen capture, screen lock, and USB access.

Data Analysis & Mapping

A data enrichment and mining platform to monitor individual transactions and analyze process variations using advanced neural networks and AI Algorithms.

Unbiased Recommendations

A prioritization matrix to identify the strategic and quick win implementations that will result in an optimized automation success, process streamlining, and user training.

How AssistEdge Discover works

Assistedge Discover Process
Assistedge Discover Process

A leading US-based financial services provider implements AssistEdge Discover to identify variations in one of their key processes


Our client is a leading multinational financial services provider headquartered in the US. With over 100+ million customers globally, they pride themselves on offering a variety of premium financial services.The client was looking to identify variations in one of their key processes, capture the data, and determine if the process could be automated. They also wanted to explore the additional value that the business can derive from this data. The implementation of AssistEdge Discover helped automatically capture the data on a native, custom-built application for two key tasks where a total of 70+ nuances were identified.


AssistEdge Discover highlighted that the:

  • Avg. time per task ranges from 10-140 mins

  • The need for task optimization before exploring automation

Discover Automation Success

Today’s businesses are growing at a rapid pace and the need for speed, agility and insights are key to driving success. While Automation is thriving with immense potential, very few enterprises are able to meet the intended outcome due to real challenges experienced on ground.

“Industry studies indicate that over 50% of Automation implementations are not successful.“

AssistEdge Discover is a non-intrusive product that leverages user key strokes and sophisticated neural network algorithms to create insightful business process maps. Using empirical data, AssistEdge Discover reveals crucial process nuances essential to create an effective automation blueprint. Free from human biases, the business process maps and insights generated by the analytics engine in AssistEdge Discover, set a powerful foundation for realizing the value of automation. This enables collaboration, effective change management and continuous process improvement.