How AssistEdge Discover works?
Capitalize on the inherent power of a connected enterprise
AssistEdge Discover, our Digital Interaction Intelligence platform, unlocks hidden business process insights to drive operational excellence and accelerate automation.
This advanced process discovery platform accumulates process and task-level data from user devices, analyzes the collected data, provides insights using visually rich process maps, and creates a blueprint for automating the right processes.
This way, you automate only what matters and set your operations for excellence.
Insights to drive performance and unlock process intelligence
Smart Data Capture
Capture granular process nuances using computer vision and key-stroke logs
Interactive Process Visualization
Create interactive process maps for accurate visualization of as-is process in terms of design, variations, and patterns
Out-of-box Analytics
Get visually-rich and effective dashboards with nearly real-time data on automation potential, optimization potential, and conformance ratio
Automation Blueprint
Transform task-level and process-level data into deep business insights and generates an automation blueprint
Data Privacy & Security
Advanced security features including data encryption and minimization for GDPR compliance; role-based access control, transparency, purpose limitation, and anonymization along with screenshot redaction
Intelligent User Interface
Inbuilt with an intuitive and intelligent user interface (UI) designed for business users that is simplistic yet sophisticated to make informed decisions
Work Insights
Get accurate, near real-time, tailored work insights on how work gets done. Measure and benchmark team productivity across the organization and drive a culture of transparency and excellence
Automation RoI – Process transformation output funnel
Work Insights reports/dashboards
Why AssistEdge Discover?
Pioneers in task mining
Among the first-in-market to address the complexities of granular data capture at the task level and generate insights using advanced AI algorithms
Built using insights from 10k+ deployments
Built using experience and insights from over 300 RPA and 10,000+ process deployments
Increases speed of automation
Ensures enterprise-level scalability and significantly improves the speed of enterprise-wide automation
Proven solution
Secure architecture audited and certified by the best in the industry
Light infrastructure footprint for better ROI
Deep Process Analytics using Neural network and AI algorithms offering E2E task analysis
A global beverage company unlocked unlimited possibilities with AssistEdge Discover
Our client, a leading global beverage company, faced several process challenges due to its vast operations across several countries with differences in local procedures, languages, and legal requirements. Moreover, process variations created non-standardization, limiting visibility and significantly increasing the cost of operations.
The client wanted to optimize and automate two processes — cash collection and route settlement & billing. They were thus looking for a partner to help them with process discovery and provide appropriate recommendations to optimize the right processes.
With AssistEdge Discover, the client was able to identify over 300 process variations and spot the right opportunities for automation. Download the case study to learn how AssistEdge Discover automated process discovery, enabling the client to identify and select process transformation opportunities, saving over $1 million and 65,000 person-hours in efforts.
A telecom major augmented workforce productivity by over 20%
When people’s work plateau, their value to the organization can reduce over time. A global telecom major with operations spread across geographies and thousands of contractors, users, and contact center agents wanted to understand how work got completed. They wanted to measure the productivity of the workforce and identify the challenges faced by their workforce.
The data captured using AssistEdge Discover deployed over twenty thousand user machines provided key information, including active login time, time spent using core business applications, and classified ‘allow & blocklist’ applications. The client saw a significant jump of over 20% in overall team productivity within a short duration.
Industry Recognition
Experience award-winning AssistEdge Discover with a free trial version.
SSON’s how-to guide to process discovery
This report, an SSON and EdgeVerve collaboration, is a comprehensive guide to process discovery.
It helps you:
Resources
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