How AssistEdge Discover works
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AssistEdge Discover
AssistEdge Discover empowers organizations with deep process insights, driving success and impact across the organization across these four areas:
Process Transformation
- Optimize and re-engineer processes for optimum process performance
- Eliminate unnecessary and inefficient process steps or paths
- Identify and propagate optimum process paths
Automation Strategy
- Discover right opportunities for Automation
- Strengthen Automations through right requirements
- Automation Blueprint to prioritize opportunities
Operational Productivity
- Empower workforce efficiency
- Optimize application usage
- Make business operations resilient
Audits and Compliance
- Conduct remote auditing
- Identify deviations and suspicious activities and approvals
- Detect patterns of potential operational fraud
- Maintain SOP compliance through training and monitoring
Process Data Layer
Granular operational data including system-user interactions and in-app context
Process Transformation
- Optimize and re-engineer processes for optimum process performance
- Eliminate unnecessary and inefficient process steps or paths
- Identify and propagate optimum process paths
Automation Strategy
- Discover right opportunities for Automation
- Strengthen Automations through right requirements
- Automation Blueprint to prioritize opportunities
Operational Productivity
- Empower workforce efficiency
- Optimize application usage
- Make business operations resilient
Audits and Compliance
- Conduct remote auditing
- Identify deviations and suspicious activities and approvals
- Detect patterns of potential operational fraud
- Maintain SOP compliance through training and monitoring
Process Data Layer
Granular operational data including system-user interactions and in-app context
Experience a free trial version of AssistEdge Discover and uncover deep process insights
Why AssistEdge Discover?
Productivity
Improves operational productivity through insights on workforce and applications efficiency
Scalability
Instant deployment to workforce machines to capture digital interactions of the processes
Privacy
Follows watertight data privacy and security norms
Efficiency
Identifies process bottlenecks, accelerates automation and enables process transformation
Reliability
Empirical data of actual digital interactions drives the output
Visibility/Transparency
Mitigates operational risk with better audit and compliance through sharper and granular insights
A leading US-based financial services provider implements AssistEdge Discover to identify variations in one of their key processes
Our client is a leading multinational financial services provider headquartered in the US. With over 100+ million customers globally, they pride themselves on offering a variety of premium financial services.The client was looking to identify variations in one of their key processes, capture the data, and determine if the process could be automated. They also wanted to explore the additional value that the business can derive from this data. The implementation of AssistEdge Discover helped automatically capture the data on a native, custom-built application for two key tasks where a total of 70+ nuances were identified.
Outcomes
AssistEdge Discover highlighted that the:
SSON’S How-to Guide To: Process Discovery
Accelerating & amplifying your digital strategy with Process Discovery
With RPA making inroads into enterprises, identifying the right process for automation, understanding exceptions, and low quality of data capture are some of the challenges that need to be addressed.
Download this report to know how your enterprise can create a powerful digital transformation strategy with Process Discovery. An AI-based technology, Process Discovery, enables an enterprise to capture task-level data, and this granular information is the key to unlock the true value of automation. This report will take a deep-dive into how this technology can benefit your enterprise and drive digital transformation.
Produced in association with EdgeVerve, the report also throws light on enterprise challenges in the automation journey, what Process Discovery means, the steps involved, and why Process Discovery is essential to service optimization.
