AssistEdge products cover the full spectrum of automation using software robots, assisted automation and partial automation
Automate any high-touch, repetitive process using AI enabled software bots
Track application usage and user activity on any device and identify processes to be automated to improve productivity
Get access to subject matter experts in real-time, for seamless multi-media, multi-channel collaboration
Automate agent desktops and enable them to log into all heterogeneous applications through one platform
Speed-up your business process automation capabilities with AssistEdge Cloud RPA
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for our community users
Ahmad Nasri Mohamed, VP, Customer Experience Transformation, Telekom Malaysia has talked about how TM (Telekom Malaysia) aims at becoming the convergence champion and the OVAL program is powered by AssistEdge -EdgeVerve’s leading automation solution, to help TM create an enriching customer experience.
“EdgeVerve brings powerful processing to our platform with a solution that is already a leading product in the global RPA market. Where most providers utilize RPA in place of API to patch a broken and inefficient process, EdgeVerve delivers critical business functions such as massive document validation, which automates supplier management, and accelerates manual processes through digital transformation. The Nia AI platform collaboration with the JAGGAER ONE platform delivers sophisticated and industry leading automation to resource intensive functions.”
Automation at scale is a primary business need. Investing in the right tool with the right partner will empower enterprises on their journey towards Automation Singularity.
Automation, or RPA, is driving significant opportunities for digitization across processes and the enterprise. A common stumbling block, however, is identifying the ideal process candidate.
As new-age consumers continue to leverage multiple channels to interact with service providers, crafting unique customer experiences is about building successful end-to-end journeys.