Our client, a large US-based global transportation and contract logistics company, wanted to automate its entire spot bidding process.

The challenge – Scanning the multiple portals, third-party load boards, and emails was time intensive and ineffective as the competitive bids had to be placed within a short time frame. Since the process was highly dynamic with daily fluctuations, obtaining the right price required both speed & accuracy. Besides, manually responding to requests for quotes and tracking loads was tedious, error-prone and had low visibility on loads that converted.

The client was thus looking for a solution to optimize the spot bidding process end-to-end, thus increasing revenue and customer satisfaction.

With the implementation of AssistEdge Spot Bid, the client was able to automatically process over 500 bids in a day, leading to a 10% increase in M-o-M revenues.

Download the case study to learn how the client leveraged our AI-powered AssistEdge Spot Bid solution to bid faster and smarter, thus delivering significant productivity gains and improvement in quality metrics.

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