Our client, a large US-based global transportation and contract logistics company, wanted to automate its entire spot bidding process.
The challenge – Scanning the multiple portals, third-party load boards, and emails was time intensive and ineffective as the competitive bids had to be placed within a short time frame. Since the process was highly dynamic with daily fluctuations, obtaining the right price required both speed & accuracy. Besides, manually responding to requests for quotes and tracking loads was tedious, error-prone and had low visibility on loads that converted.
The client was thus looking for a solution to optimize the spot bidding process end-to-end, thus increasing revenue and customer satisfaction.
With the implementation of AssistEdge Spot Bid, the client was able to automatically process over 500 bids in a day, leading to a 10% increase in M-o-M revenues.
Download the case study to learn how the client leveraged our AI-powered AssistEdge Spot Bid solution to bid faster and smarter, thus delivering significant productivity gains and improvement in quality metrics.