Reimagine Growth With A Platform-Centric Digital Strategy: A Spotlight On Banking And Financial Services
A Forrester Consulting Thought Leadership Paper Commissioned By EdgeVerve, February 2024
Despite efforts from banking and financial services (BFS) organizations, to embrace cutting-edge technologies, align their strategies with evolving customer needs, many struggle with operational inefficiencies. At EdgeVerve, we commissioned Forrester Consulting to explore the effectiveness of digital transformation initiatives in BFS firms.
We are exploring ways we can leverage AI to service client needs. Moreover, to determine the client journey, behavior, and digital blueprint, you really need machine learning and natural language processing to pick up signals from clients and make the proper adjustments to an area like transaction verification.
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The study sheds a light on:
Evaluating the effectiveness of current digital transformation initiatives in the BFS industry
Assessing the adoption and impact of platform-based strategies for driving connectivity and efficiency
Identifying common challenges hindering successful digital transformation efforts within the sector
Uncovering opportunities for optimizing existing capabilities and realizing the full potential of digital transformation in BFS
Providing strategic insights and recommendations for firms to navigate the digital landscape and achieve profitability and growth
Thank you for your interest!
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