FinXEdge Collect (formerly CollectEdge) is a data-driven intelligence application powered by advanced Machine Learning that helps lenders and debt collectors reduce delinquency rates and charge-offs, improve operational efficiencies and enhance customer experience
“Citizens Bank makes continuous investments in innovation to improve end-to-end customer experience, from origination to servicing and collections. In partnership with EdgeVerve Systems, we are modernizing our collection processes with real-time insights into delinquency rates, better risk segmentations and customized contact & calling strategies.”
– Julie Signorille, Executive Vice President and Consumer Banking Chief Operating Officer.
Simple integration with your servicing and collection systems using our API services
Risk Bucket Prediction
AI-based Prioritized Queue
Suggestion on Corrective Measures
Predict Channel and Time
AI-based Personalized Communication
Roll Rate Prediction
AI-based Resolution Strategies
Account Level Personality Insights
Out-of-the-box insightful charts and provisions to create on-demand views
Schedule a one-on-one consultation with experts who have deep banking domain expertise and have built winning data, analytics and AI strategies solving business specific problems
Automation at scale is a primary business need. Investing in the right tool with the right partner will empower enterprises on their journey towards Automation Singularity.
Automation, or RPA, is driving significant opportunities for digitization across processes and the enterprise. A common stumbling block, however, is identifying the ideal process candidate.
As new-age consumers continue to leverage multiple channels to interact with service providers, crafting unique customer experiences is about building successful end-to-end journeys.