The Finacle Digital Engagement Hub is an enterprise-class system of engagement that powers insights-driven personalized customer experiences across channels, applications and devices. The hub works se...
The Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, sell, service and engage – retail, small business and corporate customers. The suite offers a broad range of traditional, modern and emerging channel experiences to every type of user – end customer, bank staff, external partner and trusted third party.
The core promise of the Finacle Digital Engagement Suite is to enable banks to drive deeper customer engagements, openness and agility for innovation-led growth, and digital operational excellence. This is made possible by a unified engagement hub, a broad suite of digital experiences, industry leading architecture, a robust ecosystem and experiences that are transformed from end-to-end.
“With Infosys Finacle, we now have a strong digital suite that enables the bank to drive growth while providing an exceptional banking experience to our growing retail, SME, institutional and corporate customers” – Kennedy Uzoka, Group Managing Director, UBA Group.
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“EdgeVerve systems is a market leader. Finacle Digital Engagement Suite provides a solid digital banking platform solution that caters to the needs of the digital economy and enables banks to deliver next-generation services on digital channels. Ovum recommends that banks shortlist the solution when considering their choice of digital banking platform” – Noora Haapajarvi, Analyst, Ovum.
“Using Finacle solutions, Santander will provide our corporate customers a single point of access to better manage their global commercial cash ow conveniently and securely. It represents a significant part of GTB UK’s channel strategy, helping to prepare the bank for its shift towards serving digital enabled corporate clients” – Bart Timmermans, Head of Global Transaction Banking (GTB), Santander UK.
“We are a progressive bank with the interest of our customers at the heart of everything we do. Transforming to effectively serve, continuously delight and digitally engage the smart consumer of today is a key strategic priority for the bank. In Finacle, we saw the promise of an agile digital engagement solution that could help us make banking easy, secure and intuitive for our customers” – Somnath Menon, Group Chief Operating Officer, Al Ahli Bank of Kuwait.
Digital age banking customers are super-powerful. Well-informed, sophisticated and wired, they are challenging banks on every front.
October 2018 / Issue 36 Cover story: On the Platform We Bank Feature: Platform for Banking and Beyond
It took ten years for customers to shift from branches to digital channels.
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