We have taken our support framework to the next level by launching the Finacle Support Portal. The new support portal assists Finacle partners and clients in solving various issues by giving them direct access to integral Finacle knowledge. With its help, your bank can maintain a steady momentum of progress by staying a step ahead of unpredictable events.
Our support offerings are meticulously designed to shield your bank from critical incidents.
If you are searching for troubleshooting help and resolutions, we have it all here.
Get a dedicated support analyst by your side to cushion the impact of critical incidents. Stop disruptions from eclipsing the business prospects of your bank by availing responsive support, remote connectivity and Annual Wellness Check.
Construct an impregnable layer of security around your bank with the best of Preventive Maintenance and Analytics services. Opt for Finacle Assure to make IT incidents, outages, and downtimes a thing of the past.
Alleviate the concerns of your bank’s Finacle customers with troubleshooting options of Finacle L2 support. Reap the benefits of an extensive problem analysis conducted to dig out the root cause of issues.
Present your issues, knowledge and thoughts related to Finacle to a bigger audience – the Finacle Community. Support is always round the corner here coming in from partners and other banks. Discuss, share, interact and reap the best out of the community.
Finacle is recognized as a leader among the nine leading vendors against a 36-criterion evaluation of digital banking processing platform (DBPP) providers in the corporate banking space.
The report provides a comparative analysis of 6 global core banking system vendors on 65 variables across ‘Ability to Execute’ and ‘Completeness of Vision’. This is the 13th time in a row that
Finacle is recognized as a leader among 13 top Digital Banking Engagement Platforms, based on Strategy, Current Offering and Market Presence.