The Finacle Digital Engagement Hub is an enterprise-class system of engagement that powers insights-driven per...
The Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, sell, service and engage – retail, small business and corporate customers. The suite offers a broad range of traditional, modern and emerging channel experiences to every type of user – end customer, bank staff, external partner and trusted third party.
The core promise of the Finacle Digital Engagement Suite is to enable banks to drive deeper customer engagements, openness and agility for innovation-led growth, and digital operational excellence. This is made possible by a unified engagement hub, a broad suite of digital experiences, industry leading architecture, a robust ecosystem and experiences that are transformed from end-to-end.
“With Infosys Finacle, we now have a strong digital suite that enables the bank to drive growth while providing an exceptional banking experience to our growing retail, SME, institutional and corporate customers” – Kennedy Uzoka, Group Managing Director, UBA Group.
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“EdgeVerve stands out with a rich application architecture and delivery options… In addition to a host of rich functional, technology, and architecture enhancements, the solution’s well-defined roadmap also features many differentiators, such as hyperscalable APIs and machine learning and deep learning for security purposes… The solutions offer very broad and rich retail, business, and corporate banking capabilities… solution’s application architecture is well defined, offers banks a variety of delivery options in the cloud, and continues to stand out for its preventive maintenance service… EdgeVerve is a strong fit for banks that seek an advanced solution without any significant gaps and a product roadmap promising a similarly advanced solution in the future…” – Jost Hoppermann, VP and Principal Analyst – Referring to Finacle Digital Engagement Suite in The Forrester Wave™: Digital Banking Engagement Platforms, Q3 2021 report
“Using Finacle solutions, Santander will provide our corporate customers a single point of access to better manage their global commercial cash ow conveniently and securely. It represents a significant part of GTB UK’s channel strategy, helping to prepare the bank for its shift towards serving digital enabled corporate clients” – Bart Timmermans, Head of Global Transaction Banking (GTB), Santander UK.
“We are a progressive bank with the interest of our customers at the heart of everything we do. Transforming to effectively serve, continuously delight and digitally engage the smart consumer of today is a key strategic priority for the bank. In Finacle, we saw the promise of an agile digital engagement solution that could help us make banking easy, secure and intuitive for our customers” – Somnath Menon, Group Chief Operating Officer, Al Ahli Bank of Kuwait.
Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, converse, service and sell.
The Golden Engagement Circle : Elevate your customer engagement at each step of their journey.
In 2022 and beyond, banks need to capitalize on the big trends influencing the industry and embrace digital transformation as fast as possible. As partner to leading banks a
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