Key features

Redefine the new age branch banking experience

Intuitive self-servicing

Transform branch banking from assisted mode to an intuitive self-servicing model

Faster onboarding and account opening

Enable seamless customer on-boarding and account opening without the need for manual data entry with OCR capabilities

Promote paperless banking

Perform paperless transactions with biometrics, QR code and other authentications

Facilitating faster transactions

Enable customers to carry out transactions faster using conversational & interactive interface

Leveraging virtual agents and chatbots

Guide and assist customers to complete transactions with virtual agents and chatbots

Provisioning on-demand interactive services

Allows personalized customer service with the provision for live on-demand interactions with remote bankers

Key benefits

  • Helps banks redesign branches for changing times and expectations

  • Provides customers with an evolved and immersive digital experience

  • Process automation enabled for routine branch transactions

  • Reduces cost of servicing customers at branches

Client Stories

Know us better

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Finacle Customer Assist Solution

The Finacle customer assist solution is an interactive self-service solution, which is available across platforms and can be placed inside the branch ...
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Finacle Online Banking

A unified online banking solution which caters to the internet banking needs of your bank’s retail, corporate and SME customers, while providing a unified view and real-time control over their f...
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Finacle Mobile Teller

The Finacle Mobile Teller solution provides a one-stop-solution for all the branch operation activities with designated workflows for each role (Teller, Relationship Manager and Agent). ...
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Brochure

Finacle Digital Engagement Suite

Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, sell, service and engage – retail, small business and corporate customers. ...

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