Finacle Conclave 2024

Join this session to explore how the latest Finacle suite, architectural advancements, and progressive transformation approaches are empowering banks to embrace next-generation technologies and business strategies. Learn how to scale digital transformation, seize new business model opportunities, enhance customer experiences, and achieve operational excellence by harnessing the power of AI, cloud, APIs, and event-driven architecture with the latest Finacle versions. Discover next-gen possibilities through real-world case studies.​

Discover how Infosys is driving innovation, leveraging advanced technologies, and fostering a culture of lifelong learning. Gain insights into the strategic vision that guides our efforts to empower enterprises globally, enabling them to thrive amidst disruption. Learn about our commitment to sustainability, customer-centricity, and the transformative potential of predictive and Generative AI, cloud, and digital.

Join this session for an exclusive fireside chat featuring an esteemed CEO of a prominent bank as she shares strategic insights and visionary perspectives on navigating the next generation of banking. Discover firsthand the innovative strategies and transformative initiatives driving the bank forward in today’s VUCA world. Gain invaluable perspectives from one of the industry’s foremost leaders as we explore what it takes to lead and succeed in banking’s next generation.

In today’s fast-paced banking environment, where customer expectations are higher than ever, competition is fierce, and regulations are tightening, legacy core systems are no longer sufficient. Banks require a core that is not just resilient and scalable but also agile enough to co-create tailored products with ecosystem partners. This session delves into how cloud-native, API-driven, and open platforms empower banks to meet these challenges head-on. We’ll also discuss how to leverage cloud and SaaS solutions to enhance agility, streamline operations, and harness data and AI for smarter decisions. Join us for valuable insights from industry leaders who are successfully embracing this transformative journey.

In today’s rapidly evolving financial landscape, banks are grappling with a range of complex challenges, from navigating stringent regulatory requirements to meeting the growing demand for enhanced digital experiences. The pressures to stay competitive and secure while delivering personalized and efficient services have never been greater. Success hinges on optimizing existing investments, adopting a hybrid cloud approach, and leveraging AI technologies. Join us to discuss how banks can innovate and accelerate their journey to next-gen banking with Finacle Core Banking and IBM technology.​

As the economic landscape and technology evolve rapidly, banking leaders stand at a crossroads. They must embrace innovative business models, composable capabilities, and sustainable practices to navigate the challenges and capitalize on the opportunities. Success hinges on scaling digital transformation, building resilient operations, integrating advanced cloud, AI, and security solutions, and enhancing customer engagement through embedded banking. What does it take to thrive in this new era? Join us as industry leaders share their strategies for future-proofing their organizations.​

With volatile interest rates and an unpredictable business landscape, cash and liquidity management is now the top priority for corporate treasurers. Real-time cash monitoring and working capital management have become essential, driving the need for innovative digital solutions. The focus is on API-driven innovations, improved bank-to-corporate connectivity, and enhanced real-time cash visibility and movement. Join this session to learn how leading banks are transforming their cash management foundations to driver better corporate cash management experiences.​​

Modernizing mission critical applications in an efficient, resilient and regulatory compliant manner is at the top of the agenda for all financial institutions. This session provides an overview on Red Hat open hybrid cloud technology ecosystem and how it is used by Finacle and major financial institutions to drive modernization, faster innovation, better ROI, easier compliance and streamlined operations.

The global trade business is ever-evolving, constantly influenced by supply chain disruptions and reorientations, unpredictable interest rates, adoption of sustainable trade, and new regulations, prompting banks to re-evaluate their strategies in this critical domain. Existing trade and supply chain finance foundations fall short in this challenging environment. Achieving robust trade and supply chain finance propositions requires banks to innovate with a comprehensive range of products, leverage advanced domain APIs, implement extensive automation capabilities, and develop intuitive interfaces for request management. This transformation necessitates a holistic end-to-end technology overhaul. Join us in this session to explore how leading global banks are strategically investing in product innovation and driving transformative advancements in trade and supply chain finance platforms for the future.

The payments industry is rapidly innovating and evolving, largely driven by technological advancements, changing customer expectations and regulation. Banks are increasingly focusing on payments transformation to capitalize on the opportunity presented by real-time payments and cross-border payments. In this session, our focus will be on how financial institutions can harness the capabilities of next-gen payments platforms that are cloud-native and composable, to come out on top. This session will delve into strategies for achieving scalability, robustness, and increased transaction efficiency, essential for managing the exponential rise in digital payment transactions.

Demanding customers, strict regulatory oversight, and competitive pressures have turned pricing and billing into a formidable challenge for banks. Legacy revenue management constructs nestled within core banking systems are no longer fit for purpose and lead to poor outcomes like revenue leakage, lower customer satisfaction, reduced efficiency, lower agility, and lack of innovation. To drive comprehensive revenue management transformation, banks need to decouple from the core and establish a robust, composable, cloud-native , significantly lighter enterprise level revenue management platform that drives end-to-end pricing and billing across banking lines. Join us to understand how leading banks are transforming their revenue management to effectively ace the demanding needs of today’s fast-paced banking environment.

In the constantly evolving financial landscape, maintaining a competitive edge requires embracing digital lending practices. This session will explore how next-gen digital lending suites empower banks to swiftly adapt and stay competitive amidst macroeconomic shifts and rising digital customer expectations. We will delve into the latest trends and innovations, such as hyper-personalized lending experiences, embedded finance, and advanced risk management techniques. Hear from industry experts on how these advancements are transforming the lending process, enhancing customer experience, and optimizing operational efficiencies. Join us to discover strategic frameworks and actionable steps that leading banks are implementing to remain at the forefront of digital lending.

This session will highlight the challenges faced by the financial services industry (e.g., regulatory pressure, customer expectations, competition) and emerging trends like responsible AI development. The session will highlight how EdgeVerve’s AI Next Platform, enriched with multi-industry experience, is equipped to handle these challenges and empowers financial institutions to achieve their transformation goals.

Today’s digital-native customers are informed, connected, and expect personalized products and tailored experiences across both bank-owned and third-party platforms. This session will explore how banks can exceed these expectations by leveraging a modern Digital Engagement Suite. We’ll dive into the integration of advanced technologies, including AI-driven insights, true omnichannel capabilities, and low-code UX development, to rapidly create and evolve customer journeys. Join industry leaders as they share actionable insights and reflections from their transformation journeys.

The evolving wealth management landscape demands a new approach to meet the growing expectations of clients seeking personalized financial guidance. Universal banks have a unique opportunity to leverage digital platforms and advanced analytics to transform their wealth management offerings. By embracing digital-first engagement and adopting hybrid advisory models, banks can deliver tailored investment strategies, proactive advice, and streamlined portfolio management. This session will explore how to tap into the mass affluent market, leverage data-driven insights to enhance client experiences, and drive sustainable growth. Join us to explore how universal banks can stay ahead of the curve, attract and retain high-value clients, and drive sustainable growth in the competitive wealth management landscape.

The AI revolution is upon banks, and pilot programs are a mere splash in this wave. It’s time to dive headfirst into a holistic transformation. The challenge? Unprepared data, model complexities, and inadequate AI platform readiness. This session unveils how Finacle’s Data and AI suite empowers banks in this journey and beyond. The Finacle Data Platform with its robust data pipeline, a contemporary data lake house, and BIAN inspired data models and marts paves the way for AI readiness. The Finacle AI Platform is a one-stop shop for training, building, deploying, and monitoring AI solutions with responsible governance and explainable model operations, offering robust model management, combinatorial model building, and synthetic data generation for diverse AI use cases. Join this session to find out how Finacle can bridge your AI adoption gap.

This session is on sharing insights about three key strategic drivers that organizations in early stages of transformation should implement from the outset to enable a successful transformation journey.

In today’s fast changing financial environment, how can banks effectively navigate market volatility and associated risks? An integrated core, treasury and asset liability management (ALM) strategy might be the answer. By leveraging modern technology to break down silos, banks can gain a holistic view of their balance sheets, leading to better cash and liquidity decisions, optimized capital allocation, and enhanced risk management. This strategic approach paves the way for maximizing financial prudence and driving sustainable growth. Join us to uncover how leading banks are leveraging Finacle Treasury and ALM platform to transform their treasury operations with digital innovations and learn actionable strategies to elevate your bank’s profitability and resilience.

The banking industry is unmistakably undergoing rapid transformation, primarily driven by evolving customer expectations and rising competitive pressures. Banks are striving to keep pace and are turning to technology-led foundations. In these times, an adaptable and continuously evolving technology architecture which can stand the test of time, is the key. Finacle’s composable architecture is setting the stage for banks to leap ahead. Built on cloud-native principles, the Finacle platform offers right-grained microservices to compose fit-for-purpose products, and a foundation of APIs and events to foster continuous innovation and unlock new business models. Advanced data engineering unlocks full data potential, while a purpose-built AI platform accelerates AI infusions across the stack. DevOps and CI/CD, combined with shift-left security, speed up secure, risk-managed product launches. Additionally, a low-code, no-code, headless architecture enables the creation of hyper-personalized experiences for diverse user personas. Join this session to explore how Finacle’s next-gen technology architecture is helping banks navigate today’s challenges and prepare for tomorrow’s requirements.

ESG is an opportunity for banks In the ever-evolving landscape of banking, ESG is no longer just a moral commitment, but also a compelling business opportunity for banks. There is a rising ESG consciousness amongst both, retail and corporate customers and banks that embrace ESG-consciousness are well-poised to unlock sustained growth, to steal the march over their competitors. Join this session to explore how ESG can go beyond tactical innovations, to being a strategic thrust area for banks, that yields short, medium, and long-term benefits for the business, environment and the communities they serve.

Since their inception in 2013, the Qorus-Infosys Finacle Banking Innovation Awards have been a powerful catalyst for innovation in the banking sector. This esteemed program highlights the most exciting and impactful innovations that leverage emerging technologies and address the disruptions and opportunities within the banking industry.

The awards are distinguished by a rigorous, independent judging and voting process, ensuring their credibility and prestige. Often referred to as the ‘Oscars’ of the banking industry, the awards ceremony is a hallmark event that recognizes and celebrates excellence in banking innovation.

Meet the award winners across the nine categories of this prestigious program. This event promises to be an inspiring showcase of the very best in banking innovation, offering insights and inspiration for all who attend.

In today’s dynamic corporate banking landscape, the imperative for transformation is critical. Banks navigate a whirlwind of shifting dynamics—technological advancements, evolving customer expectations, innovative business models, regulatory reforms, and intensified competition. How can innovation distinguish banks in this landscape? What strategies are essential for scaling digital transformation? Engage in this session to delve into pivotal discussions shaping the future of corporate banking digitization.

In the swiftly changing financial landscape, traditional boundaries are being reimagined, enabling the seamless integration of financial services into various non-financial ecosystems. This session will delve into how Banking as a Service (BaaS) and Embedded Finance are not just fostering financial inclusion and enhancing customer experiences but also unlocking new revenue streams, thereby revolutionizing the banking sector. We invite you to join us to gain valuable insights into the future of banking, driven by BaaS and Embedded Finance. This session will also provide an opportunity to explore the capabilities that banks must mature to integrate financial services into everyday activities. From e-commerce to enterprise applications, these services are transforming industries and empowering end users. Join us for this transformative journey.

In today’s hyper-competitive landscape, customer engagement is the cornerstone of sustainable growth. A seamless collaboration between the marketing and technology leadership can unlock unprecedented value in this space. As digital channels become increasingly critical for customer interaction, the convergence of marketing strategies with cutting-edge technology solutions is no longer optional but essential. This session explores how CMO and CIO partnerships are transforming customer engagement by combining marketing insights with data-driven technological innovation.

By leveraging data analytics, AI, and omnichannel platforms, CMOs can deliver personalized experiences, while CIOs ensure the underlying tech infrastructure is agile, secure, and scalable. This session will highlight the cultural shifts required to break down silos between the two functions to create deeper customer connections, boost loyalty, and drive business outcomes.

The session will cover how through interoperability/composability approach, using the ecosystem and getting the most of AI and cloud technologies, banks can approach a core banking modernization, minimizing the inherent risk, ensuring timely business outcomes and materializing efficiencies.

AI is no longer a futuristic concept in banking. From customer experiences to algorithmic trading, AI is transforming every aspect of the industry. The growing maturity of generative AI is set to unlock unprecedented possibilities, making AI investment decisions a critical focus in boardrooms. With substantial investments and strategic bets on the horizon, the race to distinguish is intensifying. This session will address pivotal questions: which AI use cases to prioritize, how to seamlessly integrate AI across the value chain, and what technology foundations are crucial for successful AI implementation. Additionally, we will explore the evolution of partnerships, risk management strategies, the integration of responsible AI practices, and the pathway to scaling AI initiatives. Join us to gain insights into navigating the AI-driven future of banking.

Operational excellence is pivotal for gaining a competitive edge in banking. So, what does it take to enhance operational outcomes holistically? In this session, we’ll explore a master framework that integrates customer perspectives and internal operational needs across five transformational pillars. Discussions will focus on aligning business strategy with target customer segments and product portfolios, adopting smart, customer-centric business processes, modernizing the workforce to adapt to emerging trends, transforming the IT landscape with digital-first and cloud-based models, and ensuring strategic governance for measurable, risk-contained, and compliant operations. Join us to gain invaluable insights from industry leaders who have successfully navigated these challenges.

Join this session to hear from Nandita Bakhshi, a visionary leader who rose from being a bank teller to the CEO of The Bank of the West, one of the most progressive and innovative banks in the United States. Uncover Nandita’s extraordinary journey and the key elements that propelled her to the top. Discover how Nandita navigated the ever-evolving financial landscape, spearheading a remarkable digital transformation that revolutionized the bank’s operations, driving it to record profitability and customer satisfaction. Drawing from her extensive experience, Nandita will also explore the opportunities and challenges of for banks, in the face of new technologies and business models.

The digital banking landscape is transforming at an unprecedented pace, fueled by explosive growth in digital transactions, open banking, and API integrations. These advancements open doors to immense opportunities but also usher in a flood of data, relentless cyber threats, and escalating security and privacy concerns. Regulatory demands worldwide urge banks toward digital resilience, but this can’t be a mere compliance checkbox. True resilience is a strategic necessity in today’s always-on banking environment, where banks are expected to seamlessly deliver population scale performance at all times. This session explores the critical elements for building an unbreakable bank and uncovers how next-gen digital banking platforms lay the groundwork for a resilient and scalable future.

In an era defined by unprecedented challenges and opportunities, innovation as an ongoing, relentless pursuit is critical for differentiation and growth. Join us for a captivating session featuring the award-winning stories from Banking Innovation Awards. This program honors financial institutions that exemplify exceptional innovation, distinguishing themselves and staying ahead in a competitive landscape.

These stories celebrate banks that embody an unwavering commitment to creating ‘better’ value for their customers and stakeholders through novel approaches. Gain insights into the strategies, technologies, and cultural shifts driving their success and shaping the future of global banking.

Banks have been navigating extensive digital transformation initiatives across various business dimensions. Yet, only a proportion of the executives feel their bank has effectively scaled digital transformation to meet the need of the hour. This highlights the dynamic nature of digital transformations in a constantly evolving landscape, where goal-posts continuously shift. In this environment, how should banks adapt and refine their strategies to create, deliver and realize better value? What are the most effective and emerging practices for achieving success? How can banks define and measure success amidst moving targets? And how can leaders construct organizations that consistently excel in this ongoing digital transformation journey?

Join a panel of visionary leaders who have successfully guided their organizations through transformative paths. Discover invaluable insights and strategies to help your bank not only survive but thrive in the ever-changing digital terrain.