Driving contextual experiences, robust cross-sales and nudges for financial well-being
Centralized channel rules and processes across assisted and self-serve channels
Enables a seamless cross-channel experience for customers
Enables the personalization of channel experiences for consumers across devices and channels
Acts as a central engine for maintenance of various transaction rules
Embedding banking services into customer-chosen applications and offering services on social media channels
“EdgeVerve excels with engagement infrastructure on a well-designed architecture… The solution comes with strong API management, offers broad and rich retail, business, and corporate banking services, and excels with its top-tier engagement infrastructure… EdgeVerve is a good fit for banks with a preference for custom-built apps seeking an advanced solution that can be melted into their existing infrastructure” – Jost Hoppermann, VP and Principal Analyst – Referring to Finacle Digital Engagement Hub in The Forrester Wave™: Digital Banking Engagement Hubs, Q3 2021 report
Finacle Digital Engagement Suite is an advanced omnichannel solution that helps banks – onboard, converse, service and sell. ...
The Golden Engagement Circle : Elevate your customer engagement at each step of their journey. ...
It took ten years for customers to shift from branches to digital channels. ...
Discover new business model archetypes – Banking as a Service, Marketplace Banking, Banking Utilities, Digital Financial Advisor, and more. ...
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