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> Finacle Solutions > Finacle Digital Engagement Hub

Key features

Customer-led engagement architecture

Driving contextual experiences, robust cross-sales and nudges for financial well-being

Channel administration

Centralized channel rules and processes across assisted and self-serve channels

Content management

Enables a seamless cross-channel experience for customers

Preferences and entitlements

Enables the personalization of channel experiences for consumers across devices and channels

Transaction administration & experience management

Acts as a central engine for maintenance of various transaction rules

Open API-driven innovation

Embedding banking services into customer-chosen applications and offering services on social media channels

Reimagine banking with a unified engagement hub

The core promise of the Finacle Digital Engagement Hub is to enable banks to drive deeper customer engagements, openness and agility for innovation-led growth, and digital operational excellence.

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Frictionless banking powered by Finacle Digital Engagement Hub

The Forrester Wave™: Digital Banking Engagement Hubs, Q3 2021

LEARN WHY FORRESTER NAMED
FINACLE A LEADER

“EdgeVerve excels with engagement infrastructure on a well-designed architecture… The solution comes with strong API management, offers broad and rich retail, business, and corporate banking services, and excels with its top-tier engagement infrastructure… EdgeVerve is a good fit for banks with a preference for custom-built apps seeking an advanced solution that can be melted into their existing infrastructure” – Jost Hoppermann, VP and Principal Analyst – Referring to Finacle Digital Engagement Hub in The Forrester Wave™: Digital Banking Engagement Hubs, Q3 2021 report

Read the report

Client Stories

Know us better

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