Lending and debt collection is fraught with mounting delinquencies, defaults and operational inefficiencies.
What if lenders can predict which of their customers are likely to go delinquent and enable agents to take appropriate action to prevent the delinquency in the first place? Or if they can personalize reminders, re-payment plans and communications and improve operational efficiencies as well as their chances of collections/ recoveries? And how about them leveraging advances in AI/ML and make sense of the abundant amount of internal and external data available without having to deal with the complexity that comes along?
CollectEdge is a data driven intelligence application powered by advanced machine learning that helps reduce delinquency rates, boost recoveries and improve operational efficiencies.
By Leveraging Infosys Nia™ the purposeful AI and automation platform, CollectEdge application generates accurate predictions and suggestions to help automate the decision making and alleviate bottle necks in your business processes. The Nia platform helps you move from descriptive (reactive) to predictive to real time prescriptive analytics and automation. The following are the features of the CollectEdge application.
CollectEdge helps you achieve business outcomes through proactive interventions in your business processes. It seamlessly introduces high levels of personalization on a case-to-case basis to help you meet key business metrics and goals.
Collections teams are now empowered with AI enabled risk segmentation, early prediction of delinquent accounts, suggested treatment plans based on risk segment which helps them improve efficiency
According to recent reports from the Federal Reserve Bank of New York credit card, household debt and auto-loans delinquency rates have been slowly rising, hitting a 7 year high recently.
Organizations – having realized the immense value of sophisticated procurement functions, are transforming their external spend for operations and cost optimizations. There is increased focus now fo