Committed to Keeping You Up and Running
These are uncertain and challenging times. My thoughts are with everyone affected by the COVID-19 pandemic.
Enterprises across the world are taking measures to ensure business continuity and adapt to new ways of working. Between video calls with our colleagues and clients, and discussions with our family, we are all trying to imagine the world post-COVID-19. Nothing is the same and probably will never be. Our job is to prepare, respond, and continue to drive forward.
To extend support to our colleagues, clients, partners, and community, we have put the following initiatives in place, ensuring business continuity and resilience.
Advanced AI and Automation solutions for every need
Business Insights: Navigating the COVID-19 crisis
Re-assessing your contracts with an AI based solution during COVID-19 Crisis
XtractEdge Contract Analysis, an AI-based solution can help businesses understand the risks related to force majeure during
Mitigating risks and reducing overheads with Application Usage Insights during COVID-19 Crisis
With work-from-home, the “new normal,” learn how Application Usage Insights can help keep operational
Process Recording by SMEs for agents working from home
Process Recording helps address key issues when working from home and provides a Standard Operating Procedure, thereby improving process excellenc
Resolving IT issues in a remote set-up with Process Discovery
Process Discovery can help quickly resolve IT issues in a remote set-up leading to happier employees and more productive outcomes.
Increasing your teams’ productivity in remote working conditions
Learn how Process Discovery helps improve team efficiency and productivity during the COVID-19 pandemic.
How can Financial Institutions Achieve Optimal Customer Experience during & after Covid – 19?
Learn how financial institutions and lenders can address challenges posed by COVID-19 and achieve optimal
The impact of COVID-19 on insurance companies & customers: How can automation help?
Learn how automation can help insurance companies sail through the COVID-19 crisis.
Automation: Assuring “customer service” during COVID-19 crisis
How can contact center employees deliver quality customer experience in a remote set-up during the COVID-19 crisis?
Navigating Supply Chain Management During This Global Crisis
According to a recent survey, 75% of companies reported a supply chain disruption because of COVID-19-related transportation issues. Can we
Making Your Business COVID Ready
Robotic Process Automation helps organizations better define their BCP and maintain the scale of operations in these challenging times.
Survey Report — COVID-19 Impact on Enterprises Business Resilience emerges as key objective
How is the COVID-19 crisis impacting business critical operations? What role do business resilience and automation initiatives play in recalibrating operations?
As the world grapples with the effects of the COVID-19 pandemic, organizations are ensuring that their business teams work remotely with minimal disruption to operations. Enterprises are striving to meet the challenges of the crisis — supply chain disruptions, increased cost of operations, impact on service capacity, prioritizing mission-critical work, and managing a remote workforce, among others.
In collaboration with SSON and Infosys BPM, we at EdgeVerve have conducted a joint survey to monitor the impact of COVID-19 on enterprises, identify the actionable steps leaders are taking, and anticipate how the industry could evolve. Almost 200 global organizations took part in the survey.
The report throws light on the impact of COVID-19 on enterprises and how automation can help organizations build business resilience during these uncertain times. It also highlights how adopting future work concepts, accelerating automation initiatives, and increasing outsourcing activity can help organizations respond to COVID-19.
Download the survey report for more insights.
Featured use cases: Responding to a worldwide crisis
Committed to your business
At EdgeVerve, we understand that your business requirements are unique and need to be customized during a crisis. Talk to our representatives to understand how our solutions and expertise can be leveraged to assist your enterprise.
Thank you for your interest!
Our team will get back to you soon.