About the report


The Forrester Wave™ Robotic Process Automation, 2021 is an assessment of the top vendors in the RPA market.

EdgeVerve’s AssistEdge has been rated as a strong performer by Forrester.

“EdgeVerve’s solution is very attractive for large companies looking for a platform that integrates RPA, discovery, and low-code development capabilities.”

– The Forrester Wave™: Robotic Process Automation, Q1 2021

EdgeVerve’s AssistEdge has scored a 5/5 in the performance criterion.


“AssistEdge is an end-to-end automation platform consisting of discovery, automation, and orchestration capabilities. EdgeVerve is attractive for firms seeking platform and consulting in one place.

AssistEdge comes with specialized flavors for specific use cases, such as contact center automation, testing, or legal contract analysis. Given its experience with very large clients, AssistEdge comes with a useful set of tools that allow both convenient scaling and version updates and data migration.”

– The Forrester Wave™: Robotic Process Automation, Q1 2021


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The Total Economic Impact™ of EdgeVerve AssistEdge for Royal Philips


EdgeVerve commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) for Royal Philips, an EdgeVerve AssistEdge customer and global leader of healthcare technology headquartered in Europe.

The benefits and costs over three years have been depicted in this study.

After investing in AssistEdge RPA, Royal Philips experienced the following benefits:

Return on Investment (ROI)


Net Present Value (NPV)


Know how Royal Philips successfully achieved these results and how your organization can benefit from RPA.

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“The built-in task-mining capability is state-of-the-art and can be augmented by process mining that comes from EdgeVerve’s partner MinIt. Discovered automation candidates are seamlessly transferred to the design environment; bot design and deployment capabilities provide a rich and holistic experience. Bot governance and runtime features are sophisticated and fit a large enterprise’s variety of governance and auditing demands.”

– The Forrester Wave™: Robotic Process Automation, Q1 2021

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Want to know how AssistEdge RPA can deliver benefits for your organization?


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