Lending and debt collection is fraught with mounting delinquencies, defaults and operational inefficiencies.
What if Lenders can predict which of their customers are likely to go delinquent and enable agents to take appropriate action to prevent the delinquency in the first place? Or if they can personalize reminders, re-payment plans and communications and improve operational efficiencies as well as their chances of collections/ recoveries? And how about them leveraging advances in AI/ML and make sense of the abundant amount of internal and external data available without having to deal with the complexity that comes along?
Nia Loan Loss Mitigation (Nia LLM) is a data driven intelligence application powered by advanced machine learning that helps reduce delinquency rates, boost recoveries and improve operational efficiencies.
By Leveraging Infosys Nia™ the purposeful AI and automation platform, Nia LLM application generates accurate predictions and suggestions to help automate the decision making process and alleviate bottle necks in your business processes. The Nia platform helps you move from descriptive (reactive) to predictive to real time prescriptive analytics and automation. The following are the features of the Nia LLM application.
AI & Automation
Data Management, Machine learning, Deep Learning, NLP to readily ingest, transform data, build models, predict outcomes, automate processes.
Better business outcomes through accurate predictions
Preventive insights in the form of risk predictions, ML-based queue prioritizations help agents focus on accounts with higher likelihood of recovery
Personalized repayment plans for delinquent customers to ensure better recoverability
Effective Dunning Strategies to elicit best responses
Analyze data over a period of time and across channels, dynamically look up statutory and regional regulations, and suggest the appropriate channel and time for contact
Understand personality traits, negotiate, and connect well with borrowers to strike a better deal based on analysis of emails, texts, public posts, blogs, tweets, and comments
Visualize key insights with the help of configurable dashboards while seamlessly automating decisions into real-time actions.
An over the top solution which Integrate with your existing collections and servicing systems to retrieve data and to also trigger actions through Open APIs
Our customizable Business Applications seamlessly integrate into your existing IT infrastructure, to enable smarter supply chains, last-mile trade visibility, touchless loan processing, truly digital banking, and more. Build intelligence into your businesses with applications #BuiltOnAI.
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