AssistEdge Integrated Device Monitoring is the most important tool to help enterprises determine which processes or functions to automate.
When one of the largest telecommunications service providers in the U.S. wanted to begin automating processes, it implemented AssistEdge Integrated Device Monitoring for its 100,000 strong shared services division which catered to employees and customers.
Where can AssistEdge Integrated Device Monitoring be used?
Some of the scenarios are:
Software License Management
Increase usage and drive value from the enterprise's existing software licenses. IDM provides usage visibility, compliance tracking and insights into possible cost saving opportunities
Rationalization and Automation
Reduce costs and improve efficiency by identifying candidates for automation through application usage intensity patterns and user activity intelligence