Transforming Social Services Procurement: Exploring the Journey from ‘Outputs’ to ‘Outcomes’ with Queensland Government
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About the Webinar
Social and health services procurement aims to deliver optimal social outcomes for citizens in need. It can drive significant change in business sourcing practices but often involves complex contracts between government entities and multiple service providers, leading to manual, redundant efforts. Additionally, managing disparate, non-integrated systems across departments poses data security and integrity challenges.
In this On-Demand Webinar, watch Arthur O’Brien – Deputy Director General and CIO, at Queensland Government, Darren O’Shannassy – AVP – Public Sector Asia Pacific at Infosys, Manzur Ali, Senior Director and Regional Head APAC at EdgeVerve and Sanjay Kadkol – Technical Account Director and Regional Head APAC at Jaggaer, in an exclusive fireside discussion, as they share pragmatic approaches & insights on how an integrated platform approach can enhance efficiency, transparency and maximize social outcomes!
Key takeaways from the discussion:
Speakers
Arthur O’Brien
Deputy Director General and CIO -Department of Children, Youth Justice and Multicultural Affairs, Queensland Government
Arthur O’Brien
Deputy Director General and CIO -Department of Children, Youth Justice and Multicultural Affairs, Queensland Government
Darren O’Shannassy
Associate Vice President Public Sector Australia New Zealand, Infosys
Darren O’Shannassy
Associate Vice President Public Sector Australia New Zealand, Infosys
Anthony Larratt
Managing Director - Asia Pacific, JAGGAER
Anthony Larratt
Managing Director – Asia Pacific, JAGGAER
Manzur Ali
Senior Director & Head of APAC, EdgeVerve
Manzur Ali
Manzur is an attentive listener and leader with over 21 years of industry experience in delivering business value using Automation and Artificial Intelligence across business functions such as Social Services Procurement, HR, Procurement, Payroll and Customer Service. In his current role, Manzur leads the Infosys EdgeVerve business in Australia and New Zealand.
Manzur has helped customers across Financial Services, Insurance and Public Sector generate substantial business value from Automation and AI programs. He is currently proud of his team’s involvement in the transformation of health services delivery for a government agency.
Manzur holds a Master’s of Science Degree in Software Systems & Bachelor’s Degree in Electronics and Communication Engineering, apart from a PG Diploma in Quality Management.