In this Case Study


A telecommunications company based in New Zealand was facing challenges in delivering innovative services to their customers. Burdened with many operational challenges, like inefficient data management, increasing business agility, higher OPEX & CAPEX, business efficiency, and developing new services, they were not able to focus on the most critical aspect of their business: their customers.

Download the case study to know how the company adopted Infosys Nia to integrate processes with the help of Artificial Intelligence. With Infosys Nia, they were successfully able to reduce their manual processes by 85%, reducing the cost by $1Mn in 5 quarters, achieving high levels of operational agility and scalability.

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