A global pharmaceutical leader with 110K employees spread over 100 countries.
Huge challenge for the helpdesk to find information across hordes of policy documents, across many natural languages and amendments.
Client wanted a solution to innovate and unify its HR function - Speed, ease and accuracy of accessing specific rules in Global Labor Agreements to compare across legal entities.
Infosys Nia Platform was proposed.
Nia covered one theme in Labor agreements dealing with 127 documents, 16 different topics, involving 7 legal entities in French.
Applied advanced machine learning techniques to create a knowledge base to quickly answer employee helpdesk queries through a conversational interface.
HR Contractual Compliance
Improved Employee Satisfaction
Procurement Contracts for Spend Classification
One of the largest multi-national conglomerate company headquartered in Japan. Value chain integration division spends months of time and effort dealing with tons of vendor contracts(buyer suppliers) throughout the...
The Global Human Resources Helpdesk of one of Europe’s leading Pharmaceutical companies was facing challenges to respond to their globally distributed workforce (110,000 employees over 100 countries) with ease,...