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Al Ahli Bank of Kuwait (ABK) is one of the leading banks in the Middle East. With ‘Simpler Banking’ at the heart of its strategy, ABK wanted to increase digital banking led business growth with innovation and seamless customer experience as the key drivers.

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Somnath Menon,

Chief Operating Officer, Al Ahli Bank of Kuwait

Our channels today are very very progressive. We have had atleast 50% more intake on our digital channels. We have taken the Finacle Mobile Banking too, which is doing very well. Kuwait as you would probably know is a country with a fairly large population which is below the age of 30. Most people have atleast two phones, so the use of mobile is very big. And going with the mobile banking from Finacle we have been able to introduce a lot of new features and the mobile intake has gone up by 40% to 50% in a very short while. The whole journey has been an exciting one and we are now ready to go to the next phase

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