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Process Discovery: Realizing the automation potential for your business processes

May 3, 2022


According to Gartner, 85% of big organizations are likely to deploy some form of RPA by the end of 2022. Yet, other reports show that early adoptions of RPA have failed, while 30-50% of such projects never took off. Wrong process selection, half-baked planning, and the absence of an end-to-end journey roadmap can be cited as some of the significant reasons for such failures.

Process discovery is considered the stepping stone for successful RPA implementation. Without discovering the proper process candidates for automation, the RPA project can never take off.

What is Process Discovery and how does it help with RPA implementation?

Process discovery refers to tools and techniques used for defining, mapping, and analyzing business processes fit for automation.

Like any new software implementation, RPA also requires proper planning, setting up a dedicated in-house team, selecting tasks across different departments which need immediate automation attention, and creating a blueprint for prioritizing tasks.

Unfortunately, businesses skip the planning stage altogether in their eagerness to jump on the bandwagon. This results in losses and failed RPA projects.

Other factors contributing to RPA failures are:

A tech-enabled approach to process discovery accelerates the RPA implementation project by addressing the aforementioned challenges and amplifying automation capabilities.

Process discovery solutions like AssistEdge Discover ensure the success of RPA projects. AssistEdge Discover leverages keystrokes and sophisticated neural network algorithms to create insightful business task maps.

How AssistEdge Discover amplifies the power of Automation through Process Discovery?

Firstly, AssistEdge Discover creates an Automation Blueprint by scanning empirical data and extracting subtle yet crucial process nuances. This Blueprint helps with the process discovery by identifying and prioritizing the proper use cases for automation.

The Automation Blueprint serves as a roadmap for scaling RPA implementation; it navigates the RPA CoE across the automation journey, assisting in the creation and validation of the business process value proposition.

The Automation Blueprint includes an Automation Prioritization Matrix, which uses minutely curated task-related data to provide suggestions throughout the automation journey.

Based on this, RPA CoE can use the Automation Blueprint to devise a detailed automation roadmap, giving a clear picture of workgroups/ departments, associated tasks and the number of FTEs. Further, the Automation Blueprint compares tasks against each other on selected parameters for making informed decisions.

Thus AssistEdge Discover and its Automation Blueprint capability not only help streamline the selection process for the right RPA candidate but also helps businesses realize the full automation potential.


Leaders focus on building a digitized, automated, and transformation-centric agile enterprise in the current business scenario. The role of the Automation Blueprint is to ensure the RPA program perfectly aligns with the key business objectives and the existing operational structure of the enterprises.

RPA investments generate higher returns for enterprises at a quicker pace. But, process discovery eliminates the chances of RPA projects failing for the reasons discussed above. AssistEdge Discover and its Automation Blueprint can prevent such failures by creating a proper roadmap for scaling RPA implementation.


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