Enterprises need multiple skillsets to deliver impactful automation
What do enterprises need to leverage and scale automation?
The answer — an end-to-end ecosystem.
At EdgeVerve, we bring an enterprise-grade product along with industry-leading expert services, a recipe for success. We believe the competition has made half-hearted attempts at offering an end-to-end ecosystem, relying on partners to help scale automation for a client.
What are some of the critical questions enterprises need to answer?
Build skills in-house or
outsource?
How should they go about
selecting a process?
Should they transform a
process before automating it?
How can transaction growth be
taken into account?
Should they go on cloud or on-
prem? What about sizing?
What about deriving value from
their investments?
Fact: The automation implementation industry is not as mature as the IT implementation industry.
To leverage and realize value from automation, enterprises must make a multitude of decisions. For other automation products, decision-making becomes even more complex.
See how you can streamline decision-making and improve business resiliency through COE-driven automation. Download the whitepaper to know how COEs play a critical role in delivering automation.
Success Stories
Showcasing our strategy & delivering value to our customers
A large logistics company was able to improve their topline by $22.8M and $3.2M in bottom line by using bots for spot bidding
The fifth largest bank in US leveraged AssistEdge to save $1.2M by automating a process involving chargeback of low dollar amounts
Large Healthcare insurer was able to automate claims processing for a combination of front office & back office use cases saving over $10M
One of the largest telecommunication firms has leveraged AssistEdge to drive down customer operational costs by over $70M
How does the Automation Factory Ensure Continuous Delivery?
Engagement design: Setting the base
Monitoring & OPs
Requirement & Transformation: Change Management is key
Ecosystem to Upskill & Transition
Continuous deployment: Alternate-day replays — as we work with business — helps plug any changes
Continuous improvement
Customer Success + Engagement Management + Sales Team = Unique Engagement Structure Geared for Success
Why choose AssistEdge?
AssistEdge comes with Product + Services, offering an end-to-end customer experience
600 Automation + AI experts available today for complex client needs
Over 3-4 years, we have implemented automation for thousands of processes & hundreds of clients
We offer a 360-degree ecosystem to sustain and grow client automation programs
Geared towards scaling clients (target is G2K customers)
We have tweaked the IT delivery model to suit automation; we call it light agile
We’re the only company that has implemented the largest and the most complex automation implementation in the industry
Snapshot of signature engagements
Process
Consulting
Real-time booking process harmonization across 100+ countries for a Shipping Giant
End-to-End
Implementation
Active Engagement on improving automation coverage across processes for 350+ enterprises
Intelligent
Automation
23% of AssistEdge customers are actively engaged in implementing Intelligent Automation use cases
Business
Resilience & Agility
Turned around in 2 weeks to automate Field Service-oriented process for European Telecom giant
Citizen
Developers
30% citizen-led use case identification & design for a major US-based manufacturing giant
Product
Upgrades
20%+ AssistEdge customers are on the latest major version. 50%+ on the previous major one
Automation
Sustenance
100+ strong Shared Service team across 50+ clients, monitoring automation and managing upkeep
Automation
Infra-Ops
Support operations on cloud and on-prem for 30+ client by teaming with Infosys & Partners
Different End-to-End Capabilities at the forefront in these representive engagements
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