“EdgeVerve’s position as a Leader on Everest Group’s Digital Interaction Intelligence Products PEAK Matrix® 2025 is driven by its strong product vision and roadmap, depth and breadth of product functionalities, and strong growth in its DII business,” says Amardeep Modi, Vice President at Everest Group. “Integration with its broader intelligent process automation platform, continued investments in gen AI- and agentic AI-powered features, and its focus on data privacy are some of the other factors that contributed to its positioning.”
– Digital Interaction Intelligence Products
PEAK Matrix® Assessment 2025
EdgeVerve has been positioned as a leading provider with the largest share of DII software revenue in the top six industry verticals. The report also highlights the key strengths of EdgeVerve’s Digital Observer, part of the EdgeVerve AI Next platform, a generative and agentic AI solution for process discovery and intelligence.
Delivers end-to-end process visibility
Offers advanced capabilities for contextual data and generative AI applications
Supports DOM-/COM-based and image-based recording to capture user actions
Provides visibility into workforce behavior and application usage
Analyzes detailed user activity data to identify automation opportunities
Integrates with an SIEM (Security Information and Event Management) platform
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Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group’s PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
