Published Date: March 22, 2012
Bank to Benefit from Accelerated Product Innovation and Advanced Service Levels
London – March 22, 2012: ING Belgium, one of Belgium’s leading banks, announced today that it has selected Finacle™ universal banking solution to transform its core banking software. Finacle will power multiple lines of the bank’s business including savings and current accounts, deposits and loans. With this transformation, ING will modernize services for its growing customer base in Belgium, deliver operational efficiencies, bring products to market faster and improve customer experience.
Frank Stockx, Chief Information Officer, ING Belgium, commented: ‘For many years now, we have seen a standardization and globalization of the back-office processes. The current solutions have grown up and are mature enough to integrate our banking IT environment. Working with Finacle gives us more flexibility and lets us concentrate our forces on the customer needs, which is part of our strategy to become the first universal direct bank.’
Sanat Rao, Vice President and Global Head Client Services, Finacle, Infosys said: ‘Our relationship with ING is a further endorsement of Finacle’s success in partnering with world class banks embarking on transformation projects with underlying complexities of a modular phased replacement of legacy systems alongside associated organizational change. With this partnership we are delighted to have expanded our European footprint in the BeNeLux market. We are confident that the enhanced core banking platform from Finacle will ensure ING becomes increasingly efficient, competitive and innovative across their operations.’
ING Belgium SA/NV services all banking customers with a wide range of financial products and via the distribution channel (click, call & face) of their choice. ING Belgium SA/NV employs 9.845 persons (December 2011) and is a full subsidiary of ING Group N.V. which services 67 million private, corporate end institutional clients in more than 40 countries in Europe, North America, Latin America, Asia and Australia.
Finacle from Infosys partners with banks to power-up their innovation agenda, enabling them to differentiate their products and service, enhance customer experience and achieve greater operational efficiency. This proven and effective framework for multi-disciplinary change, enables banks to shift their strategic and operational priorities.
Finacle solutions address the core banking, e-banking, Islamic banking, treasury, wealth management and CRM requirements of retail, corporate and universal banks worldwide. Several powerful and differentiating features make Finacle one of the most comprehensive, flexible and scalable universal banking solutions in its class. These solutions, when associated with Finacle services, empower banks to maximize their opportunities for growth, while minimizing the risks that come with large-scale business transformation. For more information, visit www.infosys.com/finacle
Many of the world’s most successful organizations rely on the 145,000 people of Infosys to deliver measurable business value. Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise. For more information about Infosys (NASDAQ: INFY), visit www.infosys.com
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