Home > Events > Winning Strategies for Optimizing Customer Value Chains: Cost-to-Serve Reduction and Volume led Revenue Growth Maximization
The consumer goods, retail & manufacturing industry has grappled with another year of challenges and disruptions. Now more than ever, success pivots on the harmony between all entities within the supply chain and achieving excellence across all channels.
But how can companies and brands achieve this? The answer resides in gaining a comprehensive view of the entire value chain, facilitating collaboration, exchanging data, tracking product movements, and orchestrating supply chain processes with partners seamlessly and in almost real-time. This is the key to delivering an unparalleled customer experience across all channels (direct, indirect, and e-commerce) and propelling business growth.
However, only 21% of organisations assert to have full supply chain visibility. With the emergence of fragmented e-commerce channels, it further becomes increasingly challenging to meet demand without accurate, timely consumer off-take data. The repercussions? Lost sales, hefty penalties, limited brand reach, slow growth, and poor profitability.
Time | Sessions | |
12:00 – 12:30 | Arrivals and Check-in | |
12:30 – 13:30 | Lunch and Networking | |
13:30 – 13:45 | Welcome Address | |
13:45 – 15:00 |
Session 1: Panel Discussion & Supply Chain Showcases
Propel Supply Chain Visibility with Connected Partner Ecosystem to Drive Omnichannel Growth |
|
15:00 – 15:15 | Networking Break | |
15:15 – 16:30 |
Session 2: Roundtable Discussion
Drive Organic Growth & Revenue through Omnichannel Commerce |
|
16:30 – 16:45 | High Tea | |
16:45 – 17:00 | Closing Remarks |