The IRPA Automation Innovation Conference is the industry’s first event dedicated to the most disruptive change in outsourcing and technology today – Robotic Process Automation.
The event will push the digital envelope and leverage our global ecosystem to deliver the best speakers and the most interactive audience. In this one-day conference, you will meet and hear from the leading experts and customers who have played a key part in this first wave of transition from traditional labor to RPA, intelligent automation and cognitive computing.
Topic: Driving Enterprise-wide automation – One process at a time.
Customer expectations are continually on the rise. Enterprises are expected to deliver better quality at a higher speed – everyday. This, combined with pressures from competition has encouraged innovative organizations to digitize not only their core business components but also any repetitive yet mandatory process. In this session, we will look at how Robotic Process Automation is proving to be a game changer that is transforming operations across industries. Through few real-life case studies, we will see how successful robotics solutions are driving employee productivity, efficiency, innovation and thereby, profitability of the business as a whole.
In his present role, Naresh is responsible for designing solutions that enhance customer value through the use of technology. He also spearheads several initiatives that help enterprises enhance customer experience across channels. Naresh completed his engineering degree from Pune University and has over 17 years of experience in solution design, business development, program management and client engagement. He specializes in creating solutions to enhance customer experience for many leading companies. Naresh has established himself as a thought leader in the customer experience space. His thought provoking and business management articles have been featured in various trade and management journals including CustomerThink and Infosysblogs. Naresh has often been quoted by national and trade publications.