automation
automation

Discover the Right Contact Center Processes for Automation

Date: Jun 20, 2017
Time: 1:00pm EST America/Atikokan
LOCATION: Event

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Discover the Right Contact Center Processes for Automation


Event details

Date: June 20, 2017
Time: 1:00pm EST


About the event

Today’s enterprises are aware that automation can help in eliminating non-judgmental and mundane tasks. What is needed is the ability re-skill people to perform more productive business activities — but where do you start?

What is the best method to pin-point the process and task to automate?

In this webcast, we will discuss how to identify low hanging fruits – processes and tasks that should be automated first, followed by how to move towards achieving enterprise-wide automation goals.

Watch the webinar