Bank Dhofar – Reimagining customer journeys across new and emerging channels
“ Talks about the ever evolving banking environment and how new players are forcing banks to rethink their business. ”
- Deepesh Saxena
Head of Information Technology,
Mr. Deepesh Saxena, Head of Information Technology, Bank Dhofar talks about the ever evolving banking environment and how new players are forcing banks to rethink their business. He talks about Bank Dhofar’s comprehensive digital transformation program as a part of their vision 2020, and how they are revamping the entire technology infrastructure by upgrading their core banking system, as well all re-imagine the entire customer journey across new and emerging channels.
As Oman’s second-largest bank (by market value), BankDhofar has earned the reputation of a financial institution with a strong commitment to consistency and growth. With assets worth over RO 4.23 billion, BankDhofar is one of the fastest growing Banks in the Sultanate of Oman, with a strong presence in Corporate Banking, Consumer Banking, Treasury and Project Finance. The branch network has reached 70 with an extensive ATM network spanning the country.
Bank Dhofar leverages Finacle’s suite of digital banking solutions that include Finacle Core Banking, Online Banking, Treasury, Alerts and Trade Finance solutions.