Businesses are under increasing pressure to transform and digitize their strategies, to meet higher customer expectations and compete with disruptive competitors. Most organizations are not equipped to deliver a digitized customer experience and stand at a serious risk to fail.

The promise of AI/ML solutions and the value it adds to digital transformation has seen increasing interest from organizations to onboard them and enable digital business. This is also due to traditional applications falling short which has resulted in the need for a new generation of business solutions that employ AI and ML technologies to drive specific business outcomes.

In this commissioned thought leadership paper conducted by Forrester Consulting on behalf of EdgeVerve, we explore the enterprise perception, expectations, appetite and readiness for solutions that embed AI and ML. For this report, Forrester conducted an online survey of 300 business and technology decision makers involved in business application modernization and application strategy. To learn more on the key findings and recommendations, you can access your free copy now.

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