- Bank: Bank Rakyat Indonesia
Category: Best Digital Lending Implementation – Best Project Implementation
BRI built Pinang, the country’s first fully digital lending product by leveraging the Finacle Core Banking Solution and Finacle Digital Engagement Hub. Targeted at the micro and ultra- micro segment, Pinang offered end-to-end and fully automated loan processing, including credit scoring by Privy, e-KYC and digital signature. Following the success of Pinang, BRI launched Ceria, an innovative, accessible digital credit card that appeals to Indonesian millennials. With the new digital offerings, BRI is leading the digital banking revolution in Indonesia by tapping into a latent demand for convenient and instant digital lending products.
- Bank: United Bank for Africa
Category: Best Digital Channel/Platform Implementation – Best Project Implementation
UBA transformed its digital channels by capitalizing on Finacle’s unified digital engagement platform that would empower the bank to offer seamless and consistent banking experience for Retail, Corporate and SME customers. Courtesy of the transformation the bank was also able to reduce the transaction cost across digital channels by over 80%.
- Bank: Bank of the West
Category: Best Payment Hub/Wholesale Payments Implementation – Best Project Implementation
Bank of the West implemented the Finacle Digital Engagement Suite and Finacle Payments solution to transform its Treasury Management platform. The modern solution suite strengthens the bank’s digital treasury offering with an open infrastructure that helps effectively and efficiently serve client demands, while also providing enhanced capabilities, security, and personalization. The successful roll-out of the enterprise payment systems with functionalities such as enhanced security, integrated dashboards, client self-servicing capabilities, personalized notifications and advanced payment services driving visible outcomes were key reasons for being awarded.
- Bank: Aafaq Islamic
Category: Best Islamic Banking Implementation – Best Adoption of Tools & Governance
By transforming its technology infrastructure, Aafaq Islamic wanted to transition to a customer centric business model, while continuing to tap into emerging business opportunities. The new platform gives aafaq Islamic Finance the ability to operate at a lower TCO, manage risk and credit exposure better and at the same time deliver superior customer service and returns. With increased automation, quicker customer on-boarding, faster product roll-out, and greater digital accessibility, along with effective implementation of change management practices were key reasons for the recognition.
- Bank: Bank Rakyat Indonesia
Category: Most Effective Digitization / Paperless Initiative – Best Adoption of Tools & Governance
Leveraging Finacle Core Banking and the Finacle Digital Engagement Hub, BRI Pinang offered end-to-end and fully automated loan processing, including credit scoring, e-KYC and digital signature facilitating customer onboarding in just 2 mins, as against hours. The award recognizes BRI’s contributions in leading the digital banking revolution in Indonesia by tapping into a latent demand for convenient and instant digital lending products.
- Bank: Royal Bank of Scotland
Category: Most Innovative use of Blockchain in Banking – Most Impactful Project
RBS leveraged Infosys Finacle Digital Identity connect, a blockchain based digital identity management solution, to make Identity management a shared service across the RBS group. The successful pilot and potential production roll-out of Finacle Digital Identity Connect is considered as one of the early impactful projects leveraging blockchain.
