RPA in Banking

Discover a whole new world of banking

Did you know the banking and financial sector is the biggest consumer of Robotic Process Automation? With RPA and AI, 25% of work across banking functions can be automated, freeing up workforce for strategic tasks while increasing productivity and reducing costs.

With dynamic new business models, increased investment in technology, and multiple customer channels, the global financial industry is undergoing a colossal shift. Banks are leveraging the power of RPA not only to automate high-volume manual processes but also to transform customer journeys in ways never imagined before.

With the emergence of Fintech companies, digital transformation unfolding, and customer experiences taking center stage, the global banking industry today is bigger than ever.

Is your bank ready to succeed in the age of automation?

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The banking industry today

The banking industry

Potential Automation Use Cases in Banking

Key Benefits Delivered Across Leading Banks and Financial Institutions


Reduction in Processing Time

Reduced manual processing time for key banking operations (like account closure) by 70% for leading UAE bank.


Million in Savings

By automating critical operational processes across financial reporting, community banking, chargebacks, deposit operations etc for leading UK bank.


Process Accuracy

By eliminating process errors, thus improving the overall process productivity by over 20%.


Faster Query Resolution

For Large Sri Lankan bank by automating manual processes leading to 30% resource saving & 40% reduction in average call hold time.


3 months
RoI realized

For Large Global Bank by automating complex 12-step vendor creation process using AssistEdge RPA leading to 35% cost saving & RoI in 3 months.


Productivity Uplift

For top Middle Eastern Bank, saving manual effort by automating over 50 processes, enabling workforce to be re-assigned.


3 Million
Requests Handled

Automatically from customers across 7 countries with an average increase of 20% year-on-year in volume handled.


reduction in TAT

A large Chinese Bank thus reducing loan processing time across 5 applications & 27 screens through automation.

How AssistEdge helped a Singapore-based multinational finance company increase accuracy by 95%

A multinational banking and financial services institution headquartered in Singapore wanted to undergo large-scale digital transformation to drive up process efficiencies for increased productivity and revenue enablement. With AssistEdge, the bank automated 16 use cases as part of the initial phase across multiple business processes.

With AssistEdge, the bank saw:

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