SSOW Melbourne 2019

Date: Jun 12, 2019 to Jun 13, 2019
Time: 8 AM to 7 PM Australia/Melbourne
LOCATION: Pullman Melbourne Albert Park

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About the Event

Unleashing the Power of Support Functions and People to Enhance Customer Value and Experience

Shared Services & Outsourcing Week 2019 Melbourne is a two day event where you will get to experience how organizations are unleashing the power of support functions and people to enhance customer value and experience. The agenda of this event will focus on how the back office can add value to organizations through exceptional customer experience, data analytics, business partnering automation and AI, and advisory services.

EdgeVerve is an event partner for this and we will be present in Booth 1 & 2 to showcase our AssistEdge product and various use cases. We will also be speaking in a “plenary session” along with “Highlight on the Floor” session. Details are shared as below.


Plenary session

Topic: Reinventing Automation – Unleashing the power of the future workforce through intelligent automation
Time: 10.20 to 10:50 AM (Day 2 – 13th June)
Venue: Conference room

Highlight on floor session

Topic: Automation Success Assured
Time: 12.25 to 12.40 PM (Day 2 – 13th June)
Venue: Grand Ballroom Lobby


Sateesh Seetharamiah

Vice President and Global Product Head at EdgeVerve

A leader with entrepreneurial, management consulting and IT leadership experience spanning over 25 years. Sateesh is a founding member of EdgeVerve Systems Limited and currently the global product head of EdgeVerve automation product suite ‘AssistEdge’. He is a strong believer in the immense potential AI and Automation have in transforming enterprises of the future. Being a passionate technologist, Sateesh has been instrumental in establishing many foundational technology capabilities that drive todays EdgeVerve strategy.

Mark Pinder

Head of RPA Center of Excellence, Event Hospitality & Entertainment Ltd.

He is a leader who have helped various organizations in business transformation by developing market leading end to end customer and user experience strategies using reputable systems, innovative strategies and emerging digitization capabilities such as robotic process automation (RPA).

His leadership experience includes national P&L accountability in senior B2C and B2B sales, service and end to end supply chain management roles with some of Australia’s Top 10 ASX listed companies for more than 20 years across a number of industries and have also performed in senior capacity for a non-profit organization.