Given the imperative to remain customer-centric and competitive, enterprises must offer differentiated offerings and be extremely responsive. For delivering on this promise, enterprises need to be agile, hyper-productive, consistent and scalable. This can be achieved by a unified, coordinated workforce of human and digital workers. Human specialists drive customer orientation using their creativity and empathy, and are complemented by digital workers with extreme productivity and consistency.
Watch this webinar recording to know about “Automation Singularity”, a highly customer-centric and agile oriented state of constant improvisation and optimization through a unified workforce, opening up an expanded horizon of possibilities. It reflects a hyper-optimized state which serves as a beacon for enterprises to design, structure and deliver products and services.
AVP, Product Management, EdgeVerve
Program Vice President, IDC