In the post COVID-19 world, most companies have adopted a hybrid model with a majority of their employees working from home. This might seem like a simple shift, but from the eyes of a process excellence leader, this might change everything. New ways of working demand evolved processes that suit the needs of the new normal. And this opens a plethora of opportunities for continuous improvement professionals to optimize business processes and gain higher efficiencies. To achieve this, there is a need to access deep process insights with the powerful combination of Process Discovery and Mining.
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