CX Network

Date: Feb 21, 2023
Time: 9 AM to 9 PM 

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About the Webinar

Agent Experience, the Key to Customer Experience

Learn how to optimize agent’s workflows through intelligent automation to enhance customer experience

There are mainly two factors that drive the success for customer service – an efficient agent and a happy customer. While companies focus on customer experience, they largely miss the mark on agent experience. Automation and AI, when combined, can optimize how agents work and enable them to fulfil service requests on demand in the shortest possible time.

Join us for this interactive webinar to learn:


Shrikant Deo

Director - Platform Management, EdgeVerve