How Banking, Financial Services and Insurance companies become “FUTURE PROOF”
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About the Event
Today’s businesses need to integrate and rapidly scale digital technologies to serve vast customer bases and become future-ready. They must identify operational blind spots and harmonize people, AI, and automation to empower employees, satisfy customers, and raise benchmarks.
Amid potential economic downturn, financial services are shifting focus to cost transformation. Yet, despite economic pressures, technology adoption is vital for growth, such as using cloud solutions for new digital offerings. Changing demographics, like Gen Z’s entry into finance, puts customer experience at strategic decision making’s core, with future generations expected to seek a tech-integrated omnichannel banking experience.
Join our discussion to explore current challenges and strategic priorities, AI and data’s role in growth, and how companies can transition from insights to transformation.
We’ll discuss how process discovery platforms can accumulate process and task-level data from user devices, analyze the collected data, visualize insights and create a blueprint for automating the right processes to accelerate transformation to a future-proof BFSI industries.
Speakers
Manzur Ali
Senior Director & Head of APAC, EdgeVerve
Manzur Ali
Manzur is an attentive listener and leader with over 21 years of industry experience in delivering business value using Automation and Artificial Intelligence across business functions such as Social Services Procurement, HR, Procurement, Payroll and Customer Service. In his current role, Manzur leads the Infosys EdgeVerve business in Australia and New Zealand.
Manzur has helped customers across Financial Services, Insurance and Public Sector generate substantial business value from Automation and AI programs. He is currently proud of his team’s involvement in the transformation of health services delivery for a government agency.
Manzur holds a Master’s of Science Degree in Software Systems & Bachelor’s Degree in Electronics and Communication Engineering, apart from a PG Diploma in Quality Management.
Chetan Chavan
Chetan is an astute leader with over 17 years of experiences in IT industry. He has helped customers in the Financial Services Industry across Asia Pacific to improve and automate business processes leveraging Software products and platforms.
Gitartha Ojah
Regional Head, Financial Services, Infosys
Gitartha Ojah
Based in Singapore, Gitartha has 18+ plus years of experience. During this time, he has played a key role in driving the growth of the SE Asian Financial Services unit. Gitartha has deep experience managing strategic customers in the region – with a strong track record on managing customer experience developing new markets.
Tarun Kapur
Country Sales Director – Financial Services, Infosys
Tarun Kapur
Country Sales Director – Financial Services, Infosys