10th Philippines SSON Shared Services & BPO Week 2019

Date: Aug 14, 2019 to Aug 15, 2019
Time: Booth – 9 & 10 Pacific/Auckland
LOCATION: New World Makati Hotel, Makati City, Philippines

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About the Event

10th Philippines SSON Shared Services & BPO Week 2019 is a two day event where all the business leaders will be focusing on theme “An Industry on the Cusp of Change – Challenges Facing the BPO and Shared Services Sector” to map out the industry’s road ahead in the Philippines. As new technology adoption in shared services continues apace with the implementation of RPA and intelligent automation resulting in a domino effect impacting on redesigning job roles to feed demands. Focus will be on how can we design and integrate technology and services right from the start, to transform the way we work, live, learn and play in a vibrant and sustainable environment.

EdgeVerve is one of the sponsor for this event and we will be present in Booth 9 & 10 to showcase our Automation product AssistEdge and its various use cases. We will also be speaking in a “Fire-Side Chat”. Details are shared as below:

Plenary session

We will be speaking on 15th August, 10.20 AM

Topic – Reinventing Automation – Unleashing the power of the future workforce through intelligent automation


R. Guha, Senior Director, Product Management at EdgeVerve

Donald G. Limcaco, SVP, Digital Development Services at BDO Unibank

Lunch Round Table

We will have a lunch roundtable with 15 of the attendees and discuss on below topic at 14th Aug, 1.15 PM.

Topic – Assuring automation success – Key reasons why automation projects fail , and how to assure success


R. Guha

Senior Director, Product Management, EdgeVerve

Guha is the Senior Director, Product Management for the AssistEdge Platform with specific focus around Intelligent Automation & Ecosystem development. He is responsible for enabling AssistEdge to play a more strategic role in enterprise automation, while driving innovation through a marketplace construct.

He has over 20 years of experience across business consulting, technology and entrepreneurship. In his prior roles, he has driven large transformational programs, built a cyber-consulting practice and developed an AI platform for intelligent process validation. He has worked in the space of public policy formulation and engaged with governments, industry associations and think-tanks including the World Economic Forum and Data Security Council of India.

He is passionate around driving business transformation using data, cloud architectures and agile thinking. Guha studied engineering at Indian Institute of Technology Madras, followed by an MBA at Indian Institute of Management Bangalore.

Donald G. Limcaco

SVP, Digital Development Services, BDO Unibank

Mr. Limcaco is a Senior Vice President, Digital Development Services at BDO Unibank, where he is responsible for the overall execution and management of BDO’s Digital Transformation and Accelerator Programs.

He has over 20+ years of experience in Management Consulting, Client Engagements, Mergers & Acquisitions, System Integrations, Implementation Services, Business Transformation, Business Intelligence, Program Management, Applications Development, and IT Operations for several Fortune 500 organizations and government entities (domestic & international). He is a problem solver (first), excels in building world-class teams, works to partner with others and is “best” at bridging the gap between technology and business.

The order and magnitude managed by Mr. Limcaco includes Technology Teams (e.g., 100+ personnel) and P&L responsibility for an Application Portfolio approaching ~ $100M. His industry experience spans healthcare, state & local governments, high-tech/internet, human resources, telecommunications, and finance/banking and marketing verticals.