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A US-based logistics provider automated its bidding process with AssistEdge RPA

Read how a US-based logistics company ensured business continuity and navigated operational challenges in the wake of COVID-19 pandemic

Our client is a US-based transportation and logistics company, operating in over 30 countries across the world.


Our client has visibility into what is their typical load pattern, making it easier for them to place bids based on the patterns on partner websites. The client was looking to get the best price to make good margins related to non-surface transportation.

The client chose AssistEdge RPA bots to automate the process. Depending on the visibility into customer loads for the day/week, the AssistEdge RPA bots made these bids and calculated a price (using a pricing engine) and sent across an update to the stakeholders. The stakeholders then used these details to engage with customers and pitch to prospects.

As the client saw significant results with the use case, they applied the AssistEdge RPA bots to manage the impact of COVID-19 crisis and overcome the challenges related to spot bidding. With remote working the new reality, AssistEdge RPA helped the client tide over the crisis by keeping the lights on.


  • AssistEdge RPA bots logged in to third-party portals and fetched the loads

  • The bots filtered the orders based on business rules for specific customer and portal

  • They calculated distance and pricing using pricing engine API and filter

  • The bots then placed the bid and sent across a summary report to the stakeholders


The implementation of AssistEdge RPA bots:

Eliminated over 600 manhours per month

Improved volume of bids, from 200 to 400 bids per day

Helped gain productivity and KPI

Eliminated manual effort involved in going to various portals and calculating the price and placing the bids

If you’d like to know how our RPA solutions can help you navigate the COVID-19 crisis, you can request a meeting by filling in the form below.

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