AssistEdge bots were deployed to proactively read notes for both Provision and Repair orders, identify COVID-19 affected homes. These cases were then separated from the rest to form a new queue in the system for servicing.
Implementing Automation Securely for financial services June 14, 2019
A leading insurance company leveraged AssistEdge to ensure speedy e-delivery of contracts amidst COVID-19 crisis April 29, 2020
Download case study