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Unlock unlimited possibilities by leveraging the power of Intelligent Automation

August 17, 2022 - Team EdgeVerve


Intelligent Automation (IA) is soon evolving as the bedrock of digital transformation as it allows quick and end-to-end automation of business processes. IA enables an automation journey through optimization, discovery, and automation of any front or back-office business tasks and improves the work efficiently across the human-bot systems.

But, before going into details, let us first talk briefly about Intelligent Automation.

What is Intelligent Automation?

Intelligent automation, also known as cognitive automation, is the implementation of automation technologies such as artificial intelligence (AI), robotic process automation (RPA), and business process management (BPM) – to simplify and help make correct business decisions across organizations. In addition, business intelligence automation streamlines processes, frees up resources, and inflates operational efficiencies.

How is Intelligent Automation revolutionizing businesses?

Countless companies are increasingly welcoming automation in their business processes by applying some of the top Intelligent Automation platforms. Also, enterprises need an all-inclusive cutting-edge automated solution to enable agility, augment customer experience, and enhance the output of business processes in this era of swiftly moving business transformations. This is where IA is presently altering the way businesses are performed in almost every domain of the economy.

The implementation of Intelligent Automation is even more significant now as it is imperative for companies to make the right decision via the application of innovative technologies such as Machine Learning, Artificial Intelligence, and RPA to boost operational efficiency.

Moreover, since AI replicates human intellect, Intelligent Automation solutions can deal with activities that consist of a certain extent of precise reasoning, decision-making, and analysis. In other words, IA helps in the comprehensive automation of processes that involve non-routine tasks which frequently require human mediation to achieve a business transaction.

Benefits of Intelligent Automation

How can enterprises unlock unlimited possibilities with Intelligent Automation?

Decrease business process times: Intelligent Automation capabilities concurrently pace up the processes and enhance efficiencies, especially in the use cases where huge data need to be overseen, examined, or moved.  Hence, integrating RPA with other advanced technologies like ML and AI makes the tasks considerably less time-consuming and labor-demanding.

Better security, compliance, and privacy: A well-conceived and responsive Intelligent Automation strategy helps protect an organization’s critical data from attacks and glitches, ensuring adherence to compliance and privacy standards.

Delivers more effortlessly auditable data: Business processes are inherently prone to human error and conflicting execution. Without IA, important information can be entrapped in decentralized unit silos, thus making its real value tough to unlock. IA enables the progress of clearly documented transaction trails, thus identifying the things that are working and not working across a company.

Improves customer experience: Once a company implements Intelligent Automation in its business operations, the internal efficiencies get channelized towards outward-facing advantages for customers and clients. The queries are answered more accurately and promptly, with the onboarding becoming less cumbersome and grievances getting settled more easily.

Moves employees to higher-value tasks, yielding more ROI: Intelligent Process Automation allows companies to engage the employees in some value addition tasks rather than repetitive and time-exhausting jobs by allowing bots to perform the recurring tasks. With the application of RPA, mundane jobs can be carried out in a coherent and error-free manner, and employees can be diverted to tasks that generate incremental value for the enterprise.

Saves time and money: An Intelligent Automation program deployed enterprise-wide delivers reduced costs and improves operational efficiencies. Consequently, all the proven benefits add to cost savings, arguably the single biggest reason IA has emerged as a cornerstone of the digital transformation revolution.

Intelligent Automation thus will not only allow the organization to benefit from the automated processes over a long-term period, but it will also enable the company to invest more in cognitive resources and develop optimal strategies to fuel future growth.

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