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SAP certified RPA product – The right choice for your enterprise!

July 5, 2019 - Romil Bhalla Senior Analyst - Product Management, EdgeVerve

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The backbone of operations across most of the large and very large organizations is the enterprise application software. SAP is the market leader in enterprise application software, helping companies of all sizes across all industries run at their best. It is estimated that almost 77% of the world’s transaction revenue touches SAP system1! This high-volume transaction processing consists of tasks, which have varying complexities and belong to different business domains and functions. Despite these differences, there are a few common characteristics of these processes:

  • Repetitive and rule-based processing
  • Processes being prone to manual errors
  • High volumes of transactions
  • Multiple disparate systems
  • Sudden volume spikes

These characteristics, when aggregated, point to one direction – all such processes being typical Robotic Process Automation (RPA) candidates! This is a vast ocean of RPA-ready processes using SAP at one stage or the other across enterprises. To automate these processes, it is advisable to deploy an RPA tool, which has been tried, tested and vouched by several SAP customers. But what considerably adds value to an RPA tool’s credibility is a validation by SAP itself.

SAP’s Integration and Certification Center (SAP ICC) administers an open certification program to boost customers’ and prospects’ confidence in partner products2. The certification program evaluates and awards certification to RPA products. Let us look at the various aspects of the RPA tools being evaluated as part of the SAP certification.

  1. Automate SAP GUI for Windows based SAP applications: RPA product being evaluated allows the user to create automation processes that describe end user interaction with SAP GUI, and to execute the automation to run a business process.
  2. Seamless integration with SAP: SAP certification for any RPA product asserts that the product’s technology integrates smoothly with SAP solutions. SAP ICC also confirms if the integration is based on SAP-endorsed integration technologies or not.
  3. Validation against multiple SAP controls: SAP certification evaluates the RPA tool’s capabilities to automate the various controls. The validation takes over 25 different controls into account and evaluates the tool based on 40+ use cases.

SAP does not liberally award the certification to any product or solution. The above evaluation ensures that the RPA product undergoes a stringent qualification procedure to achieve the designation of ‘SAP certified solution’. For an enterprise, which is looking to invest in an RPA product and has processes running on SAP, this certification is a yardstick against which it can measure prospective RPA vendors. The SAP certification goes a long way in cementing the enterprise’s confidence in their RPA product selection and investment decision.

Let us look at the benefits that an enterprise can garner by choosing an SAP certified solution:

  • Easier Implementation Effort – Customers can save on total cost of ownership (TCO) and reduce integration costs by taking advantage of pre-tested and certified integration of RPA product with SAP solutions.
  • Accelerate Innovation – A certified solution follows SAP endorsed technologies for technical integration and allow upgrades of SAP with minimal interruptions to the automated processes.
  • Increased Trust & Confidence – SAP certification demonstrates that a particular RPA product has been thoroughly tested and integrates smoothly with SAP solutions.

AssistEdge recently became the first and only leading RPA solution to be SAP certified. AssistEdge has automated multiple business functions that involve SAP across multiple global enterprise clients. Using AssistEdge RPA, the clients have realized business benefits like operational cost reduction, improved customer experience, accuracy improvement, increased automatic posting and higher compliance. With AssistEdge now being SAP certified, you are further assured that it is the best choice for process automation.


  1. https://www.sap.com/corporate/en/company.html
  2. https://www.sap.com/india/partner/certify-my-solution.html

Romil Bhalla

Senior Analyst - Product Management, EdgeVerve

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