Home > Events > Shared Services Summit and Awards 2025
The Shared Services Summit and Awards 2025 is a premier gathering of transformation leaders driving innovation across shared services, global capability centers (GCCs), and enterprise operations. With a strong focus on digital maturity, strategic partnerships, and AI-led service delivery, the summit brings together top decision-makers to explore how future-ready operating models are reshaping business value, resilience, and agility across industries.
As Platinum sponsors, EdgeVerve and Infosys Financial Services will be at the event, bringing our AI Next for GBS platform to the forefront of conversations around the future of global capability centers.
As GCCs evolve from cost centers to strategic business enablers, our AI First platform helps accelerate this journey—turning complex, distributed operations into unified, insight-driven, and intelligent ecosystems.
We will be showcasing how AI Next for GBS helps enterprises drive operational excellence, enhance workforce productivity, and unlock enterprise-wide intelligence through a unified AI platform.
Meet our experts to discover how AI can supercharge your transformation journey—accelerating process optimization, scaling human potential, and building resilient, future-ready GBS models.
Whether you’re just setting up your GCC, scaling fast, or transforming for the future, AI Next for GBS helps you move faster, scale smarter, and deliver measurable strategic impact.
Sathish Kumar EV, AVP, Senior Director, Product Management, EdgeVerve
Global Business Services is at an inflection point. It’s no longer about driving efficiency—it’s about enabling agility, intelligence, and strategic impact at scale. In this keynote, Sathish V from EdgeVerve shares a bold, practitioner-led view of what it takes to build an AI-first GBS—from reimagining operating models to executing transformation across people, platforms, and processes.
Drawing on real-world learnings from global enterprises, the session will explore how AI-powered orchestration can elevate GBS from a service provider to a business accelerator. Expect a crisp vision, actionable strategies, and a short product demo showcasing how EdgeVerve’s platform enables intelligent, value-centric operations.
Come meet us and interact with our experts to explore how AI can help your GBS center achieve speed, scale, and strategic value.