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Shared Services & BPO Week, Philippines is the flagship platform for GBS and shared services leaders in the region to connect, learn, and lead transformation. With a strong focus on digital acceleration, talent strategies, and AI-led innovation, the event brings together senior executives, practitioners, and solution providers to share insights and reimagine the future of service delivery. From operational efficiency to enterprise value creation, this is where the next chapter of GBS is being shaped.
As GBS and GCCs evolve from cost-focused operations to strategic business value enablers, organizations face the challenge of balancing efficiency, talent, and technology. Traditional, incremental improvements are no longer enough—what’s needed is a truly transformative approach powered by AI.
As a Thought leadership sponsor EdgeVerve will be at booth #1 where we will showcase how EdgeVerve AI Next for GBS enables organizations to drive operational excellence, empower the workforce, and create enterprise-wide intelligence with a unified AI platform. Our experts will be available to discuss how AI-driven transformation can accelerate process optimization, workforce augmentation, and future-ready GBS models. Visit us to explore how AI can help your GBS center achieve speed, scale, and strategic value.
Global Business Services (GBS) is undergoing a profound shift—from being a back-office efficiency engine to a strategic lever for enterprise transformation. As organizations push beyond cost arbitrage, GBS leaders are reimagining service delivery to unlock business value, agility, and innovation.
In this candid conversation, industry leaders from Philips, DHL, Infosys, and EdgeVerve will explore how future-ready GBS models are reshaping decision-making, enabling cross-functional synergies, and aligning with core business priorities. Expect real-world insights, hard-won lessons, and bold perspectives on what it takes to elevate GBS from service provider to strategic partner.
Shrikant Deo, Director, Product Management, EdgeVerve
Meet us at EdgeVerve booth #1 and interact with our experts to explore how AI can help your GBS center achieve speed, scale, and strategic value.
Our team will get in touch with you soon.