Ai in Healthcare will continue to dominate and bring significant changes to health services. However, given the uncertainty associated with AI technology, organizations may need to step back and develop strategies that aren’t dependent on a single/point solutions. A more platform-centric approach will help them navigate upcoming healthcare challenges.

A broader question organizations need to ask is how AI can be democratized access healthcare for all & how can generative AI add real value to the healthcare sector?

In 2025, we’ll see AI technology move from proofs of concept to real-world use cases. These applications will focus on reducing administrative burdens, helping clinicians easily find information, assisting healthcare call center agents, and ultimately improving organizational efficiency.