Global Business Services (GBS) organizations are at an inflection point.

Under mounting pressure to deliver more with less and shift from cost to value centric model, the move to AI-driven operations is no longer a choice—it’s quickly becoming a mandate to sustain growth & competitiveness.

As the GBS model enters its next phase of transformation, AI is emerging as the defining lever for reinvention and differentiation. It’s unlocking unprecedented efficiencies, augmenting talent, uncovering actionable insights, and accelerating enterprise-wide value creation. Progressive GBS enterprises are not keeping AI as just a page in their playbooks, they’re rewriting their playbooks with AI.

Join us for an exclusive, invite-only half-day experience that brings together GBS and GCC leaders, industry experts, and transformation partners to decode what it takes to become an AI-First GBS.

Through visionary keynotes, candid customer stories, live demos, and sector-specific roundtables, you’ll walk away with a blueprint to: