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AI-First GBS: Accelerating shift to value-driven approach

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20251007 4:00 PM – 8:30 PM ET 20251007 AI-First GBS: Accelerating shift to value-driven approach New York EdgeVerve praveenvinayak.c@infosys.com

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AI-First GBS: Accelerating shift to value-driven approach - New York

AI-First GBS: Accelerating shift to value-driven approach

Date:
07th October, 2025

Venue:
New York

Time:
4:00 PM – 8:30 PM ET

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Global Business Services (GBS) organizations are at an inflection point.

Under mounting pressure to deliver more with less and shift from cost to value centric model, the move to AI-driven operations is no longer a choice—it’s quickly becoming a mandate to sustain growth & competitiveness.

As the GBS model enters its next phase of transformation, AI is emerging as the defining lever for reinvention and differentiation. It’s unlocking unprecedented efficiencies, augmenting talent, uncovering actionable insights, and accelerating enterprise-wide value creation. Progressive GBS enterprises are not keeping AI as just a page in their playbooks, they’re rewriting their playbooks with AI.

Join us for an exclusive, invite-only half-day experience that brings together GBS and GCC leaders, industry experts, and transformation partners to decode what it takes to become an AI-First GBS.

Through visionary keynotes, candid customer stories, live demos, and sector-specific roundtables, you’ll walk away with a blueprint to:

Scale AI-powered intelligent operations across the enterprise

Drive tangible business outcomes, beyond efficiencies

Accelerate your digital transformation into an AI-powered GBS future

This is where tomorrow’s GBS takes shape. Start to Be there today.

Register Now

Event Agenda

4:00 – 4:15

Registrations, Welcome Drinks and open networking

5:05 – 5:45

EdgeVerve session & Demo
Building an AI-First GBS: Vision to Execution

Priyank Mangal Designation, EdgeVerve

5:45 – 6:00

Coffee Break & networking

6:00 – 6:45

Panel Discussion
Reinventing GBS: Driving Business Transformation Beyond Cost Savings

Srikant Deo Designation, EdgeVerve

6:45 – 7:30

Breakout 1
Future Proofing Financial Services GBS: AI in a Regulated World

Breakout 2
Smarter GBS: Scaling Intelligent Operations Across the Enterprise

Priyank Mangal Designation, EdgeVerve

7:30 – 8:30

Networking Cocktails followed-up by Dinner

Register Now

Event Agenda

4:00 – 4:15

Registrations, Welcome Drinks and open networking

5:00 – 5:15

EdgeVerve session & Demo
Building an AI-First GBS: Vision to Execution

Badri Devalla AVP – AI & Automation Solutions Head, EdgeVerve

5:15 – 5:45

Coffee Break & networking

5:45 – 6:30

Panel Discussion
Reinventing GBS: Driving Business Transformation Beyond Cost Savings

Moderator:

Mitch Speers Chief Revenue Officer, BuyerForesight

Panelist:

Rajesh Desai Senior Director, EdgeVerve

Bijit Ghosh Managing Director, AI/ML & CTO, Wells Fargo

Dhiren Mehta Global Technology Leader, Amazon Web Services (AWS)

6:30 – 7:15

Breakout 1
Future Proofing Financial Services GBS: AI in a Regulated World

Chaired by:

Madhur Naidu Senior Technical Manager, Infosys

Yajnesh Pandey Director of Product Management, Citi

Moderated by:

Shqiponjë Luzha Customer Success Manager – North America, BuyerForesight


Breakout 2
Smarter GBS: Scaling Intelligent Operations Across the Enterprise

Chaired by:

Adil Khan Sr. Director of Global Finance – Operations Excellence, BD

Piyush Kothari Associate Director – AI and Automation Platforms, Infosys

Moderated by:

Mitch Speers Chief Revenue Officer, BuyerForesight

Priyank Mangal Designation, EdgeVerve

7:15 – 8:30

Networking Cocktails followed-up by Dinner

Register Now