A leading financial organization faced significant challenges in vehicle loan processing due to manual document review processes, resulting in unsustainable workloads, quality control issues, and operational inefficiencies that ultimately impacted customer satisfaction. Moreover, the cumbersome task of reviewing information from various documents in multiple formats created hurdles related to volume, quality, and operational sustainability.
EdgeVerve AI Next, a unified AI platform, transformed the workflow by:
Key business benefits delivered:
Reduced AHT from 40-50 minutes to 5-10 minutes per loan application
Time savings of 30-40 minutes per loan application through automation verification processes
Achieved over 80% accuracy in document information validation and verification
Simplify the loan approval process with EdgeVerve AI Next!
Download the case study to discover how EdgeVerve AI Next revolutionized vehicle loan processing workflow with faster AI-powered automation.
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